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Ken Garff Mercedes-Benz of Salt Lake City

Salt Lake City, UT

4.6
687 Reviews
At Mercedes-Benz of Salt Lake City We Hear You You might expect a car company’s top priority to be cars, but not at Mercedes-Benz of Salt Lake City. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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575 South State Street

Salt Lake City, UT

84111

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Showing 687 reviews

October 19, 2024

Dave was very professional and great to work with. The dealership made my vehicle purchase a good experience. More

by chirase
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Laccaorce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

October 17, 2024

I purchased my CLS 450 while on vacation in Utah. My home is in Grand Junction, Co. There is no Mercedes dealer there. The star on the rear of my CLS became stuck in the open position and trying to More

by Westernkellerado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Oct 18, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

October 16, 2024

My Advisor Garrett was awesome! Had a loaner ready to go for me. Called and updated me on the the vehicle status. Even had a chance to wash and clean my car. Excellent customer serv More

by JUANCARLOSMORALES7.JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garret Garret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

October 15, 2024

This is our sixth Mercedes-Benz purchase but our first experience at Ken Garff Mercedes-Benz of Salt Lake City. Suffice it say, it won't be our last time to purchase from this dealership! Our buying expe More

by jeff@krugercarson.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson Kraatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles McCabe
Oct 16, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

October 15, 2024

Honest and caring. Really listen to the features you want and finds the car that meets your needs. More

by dawn35
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Bennion
Oct 16, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

October 15, 2024

Vivian set up the service and completed everything I needed. I was very pleased with the quality of work More

by nathan.james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

October 15, 2024

Spence Smith made buying my DREAM car easy and so much fun! I don't know why you would go to any other dealership! More

by sagelynn1975
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spence Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

October 14, 2024

Easy to set up service. Great communication. Timely delivery of car. Just a bit expensive! More

by riddifordb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2024

Communication and service were the best. Why do you need fifteen words when short and pithy are better More

by SWL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braiden Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

October 13, 2024

The dealership is only as good as its people, and Cameron is a great ambassador. More

by MMORRIS14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Telford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob
Oct 16, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

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