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Ken Garff Mercedes-Benz of Salt Lake City

Salt Lake City, UT

4.6
688 Reviews
At Mercedes-Benz of Salt Lake City We Hear You You might expect a car company’s top priority to be cars, but not at Mercedes-Benz of Salt Lake City. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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575 South State Street

Salt Lake City, UT

84111

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Showing 688 reviews

July 12, 2023

Service was great, Amanda was very helpful but price increases by 40% is bit to much compared to last time!!! More

by ladbublik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Turner, Craig Lambourne, Sean Roberts
July 09, 2023

Dillon Jones did an outstanding job in explaining the car and pricing. Well done Garff! More

by spenceraustin46
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Dillon Jones
Jul 13, 2023 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you.

Jul 14, 2023 -

spenceraustin46 responded

Dillon did a fantastic job!

July 08, 2023

Very satisfied with the deal I got from Mercedes Benz Salt Lake. Dillon Jones did a great job and worked hard to get me a great deal.I highly recommend this dealership. More

by mrbigmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillon Jones
Jul 13, 2023 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! It is wonderful to hear that Dillon provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

July 07, 2023

I had a great experience. Eric Amaral found the perfect car for me, and it arrived when promised. I give him and Mercedes of Salt Lake my highest rating. More

by jamesblanch
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Amaral
Jul 13, 2023 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

July 07, 2023

The people are great, they treat me like family. The service is wonderful and I highly recommend buying a car from Rossi Yerage!! I have two AMG’s and I’m planning on buying a brand new 2024 AMG GLE More

by JVSFV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rossi Yerage
Jul 13, 2023 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

Nov 20, 2024 -

JVSFV responded

Thank you!

July 06, 2023

Very attentive and responsive. I alway know the service work is done properly! Thank you Jordan More

by jim@saltlakelegal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Roberts
Jul 13, 2023 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

July 06, 2023

The service was amazing . Loved the video tour of my car bringing worked on . Ben was very informative and helpful when we walk through the car while in the bay . Jordan as al More

by bettinalally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan in salesd and Ben in Service
Jul 13, 2023 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

July 06, 2023

The levels of service and customer care are the highest. An owner of a 1997 E320 receives brand loyalty respect from a service staff younger than the vehicle. More

by scs.rocky.snow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Seely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda, Customer Service, Larry Taylor, Sean Roberts
July 01, 2023

Really easy and high tech process. Really friendly and super knowledgeable! Great cars in showroom. More

by cpirone0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

July 01, 2023

I just bought a 2020 GLE 350, Certified Pre Owned. Spence, Crawford, and the Ken Garff Team did an outstanding job with the purchasing process of this vehicle. They went above and beyond; I highly rec More

by SMR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spence Smith, Crawford Lindsey
Jul 13, 2023 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

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