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Ken Garff Mercedes-Benz of Salt Lake City

Salt Lake City, UT

Overview
Employees
Reviews
Vehicles
4.6
763 Reviews
At Mercedes-Benz of Salt Lake City We Hear You You might expect a car company’s top priority to be cars, but not at Mercedes-Benz of Salt Lake City. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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575 South State Street

Salt Lake City, UT

84111

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Showing 763 reviews

October 11, 2023

Dallas and the rest of the team did a great job and kept me updated throughout More

by samc2
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Recommend Dealer
Yes
Employees Worked With
Dallas
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October 11, 2023

Jordan took care of all my service concerns and kept me updated on the progress as well. Great customer service and Thank you Jordan. More

by charley4
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Recommend Dealer
Yes
Employees Worked With
Jordan Myler
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October 11, 2023

The quality and care was excellent. The use of a loaner made it much easier for a lengthy service More

by DEANBAWDEN
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Recommend Dealer
Yes
Employees Worked With
Sean Roberts
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Oct 12, 2023 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

October 09, 2023

Customer service is excellent. I feel comfortable and confident that my car will be taken care. More

by roseywhite5595
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Recommend Dealer
Yes
Employees Worked With
Cameron
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October 09, 2023

Your service representative, Vivian, always goes above and beyond in taking great care of us. Garff has an excellent reputation for service and customer care. And they always wash my cars!! More

by chuck88
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Recommend Dealer
Yes
Employees Worked With
Vivian and Rossi
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Oct 12, 2023 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! It is wonderful to hear that Vivian provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

October 07, 2023

Thank you for the service. I appreciated that it was all under warranty. Wish it was a little quicker to get in but once the appointment day arrived it all went well. More

by mhelggren
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Recommend Dealer
Yes
Employees Worked With
Craig Lambourne
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October 05, 2023

This is by far the best dealership for servicing our two Mercedes-Benz. They are both professional as well as service oriented. Can’t recommend them enough More

by 123jst
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Recommend Dealer
Yes
Employees Worked With
Lady over Service
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October 04, 2023

Very helpful and patient dealorship. Excellent upgrade to the showroom. Pleasant salesperson who patiently made the f deal happen More

by Monty
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Recommend Dealer
Yes
Employees Worked With
Kenzie and Rossi
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October 04, 2023

Dealer forgot to perform emissions inspection. I took the car back the next day and dealer performed emission inspection at no charge. More

by jack.w.reed426
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Recommend Dealer
Yes
Employees Worked With
Joel Turner
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October 03, 2023

Very knowledgeable about what my vehicle needs. Service is done in a timely manner. Always satisfied with service given. More

by l_amone
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Recommend Dealer
Yes
Employees Worked With
Jordan in service department.
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