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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
884 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming ...
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Today:Open today 9:00 AM - 6:00 PM
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 884 reviews
March 26, 2024
Everyone was very helpful and nice, especially Estrella. It was great working with all of you, even though there was not much to do about the dead engine. Thank you! It was great working with all of you, even though there was not much to do about the dead engine. Thank you! More
by lavrovsky
Verified CustomerEmployees Worked With
Estrella
March 24, 2024
I came in this time for state registration renewal, and, as usual, I was wonderfully helped. Also, I had a new cellphone I was having trouble Bluetooth-connecting to my car; two really knowledgeable and ple as usual, I was wonderfully helped. Also, I had a new cellphone I was having trouble Bluetooth-connecting to my car; two really knowledgeable and pleasant young men quickly established that connection. So helpful, professional, and friendly! More
by texasfurclan
Employees Worked With
March 23, 2024
The service and parts department handled my warranty issue in a timely and professional manner. issue in a timely and professional manner. More
by TYPE 901
March 22, 2024
Great dealership to do business with . The staff is helpful and friendly. Work is completed on time. The staff is helpful and friendly. Work is completed on time. More
by TONYK3
March 22, 2024
Dillon Jones is an excellent sales representative. He was patient throughout the entire buying process, knowledgeable about the car(s), and competently answered all of my questions and concerns. Tha He was patient throughout the entire buying process, knowledgeable about the car(s), and competently answered all of my questions and concerns. Thanks Dillon! More
by darrellkbrown
Employees Worked With
March 22, 2024
Great service Alan is the best sales man Mercedes could have asked for, thank you for getting us our dream car. have asked for, thank you for getting us our dream car. More
by eliudrbarra
Employees Worked With
March 21, 2024
Great customer service. They always do a great job and are very professional. I appreciate that they are always available. They always do a great job and are very professional. I appreciate that they are always available. More
by penajh
Employees Worked With
March 21, 2024
Good communication with Vivian throughout the repair process. Loaner vehicle was helpful and appreciated. Well done! process. Loaner vehicle was helpful and appreciated. Well done! More
by REESPETE
Employees Worked With
March 21, 2024
Very rude and he supported a lier sales man I called him to help me because his sales man lied to me when I purchased a Mercedes GLE . He Told me there's nothing I can do for you and call the coustmer serv to help me because his sales man lied to me when I purchased a Mercedes GLE . He Told me there's nothing I can do for you and call the coustmer services to help you . Plus all the used cars at Mercedes salt lake location are so over priced. Be careful guys . Don't trust them . And do some compare between Mercedes salt lake dealer ship and other dealers and you will see how over priced fo there used cars More
by AHMED
