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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
698 Reviews
At Mercedes-Benz of Salt Lake City
We Hear You
You might expect a car company’s top priority to be cars, but not at Mercedes-Benz of Salt Lake City. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 698 reviews
October 07, 2023
Thank you for the service. I appreciated that it was all under warranty. Wish it was a little quicker to get in but once the appointment day arrived it all went well. I appreciated that it was all under warranty. Wish it was a little quicker to get in but once the appointment day arrived it all went well. More
by mhelggren
Verified CustomerEmployees Worked With
Craig Lambourne
October 05, 2023
This is by far the best dealership for servicing our two Mercedes-Benz. They are both professional as well as service oriented. Can’t recommend them enough Mercedes-Benz. They are both professional as well as service oriented. Can’t recommend them enough More
by 123jst
Employees Worked With
Lady over Service
October 03, 2023
I've always had a great experience with Ken Garff Mercedes and all the staff. Spencer is a top notch salesman and very thoughtful to be sure we got the car we wanted. I would highly recommend KGMB t Mercedes and all the staff. Spencer is a top notch salesman and very thoughtful to be sure we got the car we wanted. I would highly recommend KGMB to anyone. More
by DAVEKINDIGIT
Employees Worked With
Spencer
September 29, 2023
My car was scheduled for a routine B service, but your expert resource did not have enough time to complete the work due to other vehicles, so you had to keep my car over the weekend. You need to schedul expert resource did not have enough time to complete the work due to other vehicles, so you had to keep my car over the weekend. You need to schedule expert resources properly. Even a dentist office would not allow something like this to happen. Also, the car wash was terrible - my windows were worse than when I came in. More
by jeff_mcquigg
Employees Worked With
Brett
