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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
698 Reviews
At Mercedes-Benz of Salt Lake City
We Hear You
You might expect a car company’s top priority to be cars, but not at Mercedes-Benz of Salt Lake City. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 698 reviews
March 04, 2024
Crawford worked his magic in a professional, friendly manner. Crawford made the experience pleasant and easy! manner. Crawford made the experience pleasant and easy! More
by johnstonterese
Employees Worked With
March 04, 2024
I had the best experience here! They made everything so quick and easy. I now have a car that I LOVE! Big thank you to Crawford!! They made everything so quick and easy. I now have a car that I LOVE! Big thank you to Crawford!! More
by robeemunford
March 04, 2024
Very helpful. They were not able to solve the problem on the first time, but brought the car in again and were able to resolve the problem. They were not able to solve the problem on the first time, but brought the car in again and were able to resolve the problem. More
by jeff@jeffshaw.com
Verified CustomerMarch 04, 2024
I had issues with my C300 that I needed investigating and fixing ASAP. Crawford and his team took care of the issues quickly and diligently, keeping me informed along the way whilst keeping me on the road wi fixing ASAP. Crawford and his team took care of the issues quickly and diligently, keeping me informed along the way whilst keeping me on the road with an excellent vehicle meantime. Repairs and all round service were to my fullest satisfaction! We're already discussing my future upgrade. Very happy! More
by Chris S
March 02, 2024
Got in and got out on time. Service was great. Vivian explain service options and was courteous. Thank you! Service was great. Vivian explain service options and was courteous. Thank you! More
by RTIPPETS
Employees Worked With
March 02, 2024
It was a good experience overall, car was ready and as promised. There is a little bit of an oil smell but hopefully it is just some residual drops from the repair. promised. There is a little bit of an oil smell but hopefully it is just some residual drops from the repair. More
by ybbogus88
Employees Worked With
March 02, 2024
Excellent customer service and attention to detail. I look forward to working with Ken Garff Mercedes in the future. I look forward to working with Ken Garff Mercedes in the future. More
by ACCOUNTING8
March 02, 2024
I have owned Mercedes for over 30 years Ken Garff is by far the Best I have felt with. I have been going there for going on 11 years since I moved to Utah. far the Best I have felt with. I have been going there for going on 11 years since I moved to Utah. More
by BOYDHENDRICKSON
March 01, 2024
People were awesome. Waiting room and Uber ride are great. $240 to look at a hose and tell me what it would cost to repair is ridiculous! Waiting room and Uber ride are great. $240 to look at a hose and tell me what it would cost to repair is ridiculous! More
by tomandpattieg
