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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
768 Reviews
At Mercedes-Benz of Salt Lake City
We Hear You
You might expect a car company’s top priority to be cars, but not at Mercedes-Benz of Salt Lake City. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 768 reviews
March 24, 2025
Very helpful and great to work with. Dillon provided updates on my car daily. I appreciated that. Dillon provided updates on my car daily. I appreciated that. More
by MARIANNE1746
Verified CustomerEmployees Worked With
March 20, 2025
Everything about this experience was enjoyable. Dave and Rossi were great to work with and took great care of us. Dave and Rossi were great to work with and took great care of us. More
by Greg
March 19, 2025
She was very kind and helpful to work with. She made my visit very helpful and easy. She made my visit very helpful and easy. More
by RONISADEGHI
Employees Worked With
March 16, 2025
Always a pleasure to work with. So friendly, personable, and just a high class dealership. So friendly, personable, and just a high class dealership. More
by Kim Hanks
March 15, 2025
Got there for a service warranty that my personal mechanic smoothly coordinated with Toni. Fortunately Braiden Draper was working that day & took wonderful care of my service. He got it going in a sw mechanic smoothly coordinated with Toni. Fortunately Braiden Draper was working that day & took wonderful care of my service. He got it going in a swift motion & even offered a temporary vehicle to run my schedule with no delay. I feel if Braiden would’ve not been there things might have been not as smooth, he is an asset to Mercedes Family .! Go Braiden .! More
by JJLOKOTE
Employees Worked With
March 15, 2025
Service was 2400. 00 and the issue is still flashing on my screen. Advisor fine 00 and the issue is still flashing on my screen. Advisor fine More
by fguerrero2
Employees Worked With
March 15, 2025
Vivian was great , top tier service and excellent customer support. Always quick to respond to any questions. Five star support customer support. Always quick to respond to any questions. Five star support More
by tgeorge
Employees Worked With
March 13, 2025
You have always tested us well and have taken good care of our vehicles. Thanks. I wish I could say the same for your sales department. of our vehicles. Thanks. I wish I could say the same for your sales department. More
by DCRAMER0
Employees Worked With
March 13, 2025
Vivian is great, always quick to respond and very informative. She is a true asset to your team. informative. She is a true asset to your team. More
by tgeorge
Employees Worked With
March 11, 2025
My service advisor has been incredible in assisting me with all of my cars. I gave him a gold star. with all of my cars. I gave him a gold star. More
by GLYMED1
Employees Worked With
