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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
698 Reviews
At Mercedes-Benz of Salt Lake City
We Hear You
You might expect a car company’s top priority to be cars, but not at Mercedes-Benz of Salt Lake City. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 698 reviews
March 31, 2024
Both Dillon and Rossi were extremely helpful through the entire process of purchasing our GLB250. I would absolutely work with them again in the future. entire process of purchasing our GLB250. I would absolutely work with them again in the future. More
by terryunderwood1
Verified Customer
March 30, 2024
I liked receiving the video updates on the vehicle and ease of making payment after service is completed. ease of making payment after service is completed. More
by Jan
Employees Worked With
March 29, 2024
Vivian was great to work with and had excellent costumer service skills. She was very friendly and helpful. service skills. She was very friendly and helpful. More
by Jillkyler
Employees Worked With
March 27, 2024
Dillon was very helpful and knowledgeable. He had the the car ready and on time. The whole process was excellent. He had the the car ready and on time. The whole process was excellent. More
by FREDLANGELAND
March 26, 2024
Everyone was very helpful and nice, especially Estrella. It was great working with all of you, even though there was not much to do about the dead engine. Thank you! It was great working with all of you, even though there was not much to do about the dead engine. Thank you! More
by lavrovsky
Employees Worked With
Estrella
March 24, 2024
I came in this time for state registration renewal, and, as usual, I was wonderfully helped. Also, I had a new cellphone I was having trouble Bluetooth-connecting to my car; two really knowledgeable and ple as usual, I was wonderfully helped. Also, I had a new cellphone I was having trouble Bluetooth-connecting to my car; two really knowledgeable and pleasant young men quickly established that connection. So helpful, professional, and friendly! More
by texasfurclan
Employees Worked With
March 23, 2024
The service and parts department handled my warranty issue in a timely and professional manner. issue in a timely and professional manner. More
by TYPE 901
March 22, 2024
Dillon Jones is an excellent sales representative. He was patient throughout the entire buying process, knowledgeable about the car(s), and competently answered all of my questions and concerns. Tha He was patient throughout the entire buying process, knowledgeable about the car(s), and competently answered all of my questions and concerns. Thanks Dillon! More
by darrellkbrown
Employees Worked With
March 22, 2024
Great service Alan is the best sales man Mercedes could have asked for, thank you for getting us our dream car. have asked for, thank you for getting us our dream car. More
by eliudrbarra
Employees Worked With
March 22, 2024
Great dealership to do business with . The staff is helpful and friendly. Work is completed on time. The staff is helpful and friendly. Work is completed on time. More
by TONYK3
