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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
698 Reviews
At Mercedes-Benz of Salt Lake City
We Hear You
You might expect a car company’s top priority to be cars, but not at Mercedes-Benz of Salt Lake City. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 698 reviews
April 30, 2024
Amazing experience! The service appt at Ken Garff Mercedes was easy to schedule, text reminders and updates were very appreciated. They completed it when they commi The service appt at Ken Garff Mercedes was easy to schedule, text reminders and updates were very appreciated. They completed it when they committed to have it done. Thank you! More
by melissab
Verified Customer
April 29, 2024
Listened to my concerns and took good notes to facilitate a repair. The techs drove the car and found the issues a repair. The techs drove the car and found the issues More
by Jim
Employees Worked With
April 26, 2024
Dillon was very great to work with, very patient and not pushy at all. He understands the need for clientele in this range. pushy at all. He understands the need for clientele in this range. More
by juan.magana
April 26, 2024
The video review of the work done on the car is very helpful. The whole process was easy and efficient. helpful. The whole process was easy and efficient. More
by pnptan
Employees Worked With
April 26, 2024
Garrett and the automated text messages kept me informed of the process and estimated timing. The process was seamless and all things were corrected. of the process and estimated timing. The process was seamless and all things were corrected. More
by MISS.ANDREAMROTA
April 25, 2024
Eric is awesome. I am a repeat customer. I texted him the model I am interested in and my monthly budget and he managed to stay within. His work is not to be pushy bu I am a repeat customer. I texted him the model I am interested in and my monthly budget and he managed to stay within. His work is not to be pushy but to find the car instead. I am so glad that it worked out again with Eric. More
by pamela1989
April 25, 2024
This dealership was very nice and helpful and they helped me get my dream car me get my dream car More
by monica.annoh
Employees Worked With
April 24, 2024
Friendly, competent service from knowledgeable advisors. Ken Garff makes sure that I leave satisfied. They always work with with me to resolve any issues until we are satisfied. Ken Garff makes sure that I leave satisfied. They always work with with me to resolve any issues until we are satisfied. More
by davidkambic
April 24, 2024
Had my car serviced here. Braiden was very professional, answered all my questions, timely communication and team provided good service to correct repairs. Braiden was very professional, answered all my questions, timely communication and team provided good service to correct repairs. More
by Ben
Employees Worked With
