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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
698 Reviews
At Mercedes-Benz of Salt Lake City
We Hear You
You might expect a car company’s top priority to be cars, but not at Mercedes-Benz of Salt Lake City. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 698 reviews
May 10, 2024
Everyone at the dealership was wonderful to work with and very professional. Erica was wonderful and was always responsive. very professional. Erica was wonderful and was always responsive. More
by Walker75us
Verified Customer
May 09, 2024
Highly recommended dealership that takes the customer care to the next level. They were very considerate of my time and getting the vehicle ready to go as quick as possible. care to the next level. They were very considerate of my time and getting the vehicle ready to go as quick as possible. More
by tstewartg5
May 09, 2024
Their service department staff, particularly Vivian, is outstanding. Always looking out for us and getting us in whenever necessary. Can’t express how happy I am to have Vivian as our service contact. outstanding. Always looking out for us and getting us in whenever necessary. Can’t express how happy I am to have Vivian as our service contact. More
by Michael
Employees Worked With
May 08, 2024
The were able to schedule my repairs as they promised and they provided transportation to and from my place of employment. they provided transportation to and from my place of employment. More
by AYAROBOROUGH2021
Employees Worked With
May 06, 2024
The dealership staff was kind and friendly. They were on top of their communications and the problem I was having with my car was fixed promptly. They were on top of their communications and the problem I was having with my car was fixed promptly. More
by mlgard93
Employees Worked With
May 05, 2024
All good Was very satisfied with the service Braiden did a great job! He helped a lot did a great job! He helped a lot More
by StavrosDrakos
Employees Worked With
May 05, 2024
Too expensive for simple repairs $365 to replace a light bulb Ridiculous and embarrassing to you and the dealership bulb Ridiculous and embarrassing to you and the dealership More
by rlippert2
Employees Worked With
May 04, 2024
Communication was excellent both through email and phone and that was very important especially when dealing with the time zones. and that was very important especially when dealing with the time zones. More
by BobbyRicig
May 01, 2024
Braiden and his team did a fabulous job explaining and taking care of my car taking care of my car More
by kent21
May 01, 2024
Excellent service. Always first class. Helpful. Best mechanic in the state of Utah. Really good muffins Always first class. Helpful. Best mechanic in the state of Utah. Really good muffins More
by bradolch
