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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
658 Reviews
At Mercedes-Benz of Salt Lake City
We Hear You
You might expect a car company’s top priority to be cars, but not at Mercedes-Benz of Salt Lake City. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 658 reviews
October 19, 2024
Dave was very professional and great to work with. The dealership made my vehicle purchase a good experience. The dealership made my vehicle purchase a good experience. More
by chirase
Verified CustomerEmployees Worked With
October 17, 2024
I purchased my CLS 450 while on vacation in Utah. My home is in Grand Junction, Co. There is no Mercedes dealer there. The star on the rear of my CLS became stuck in the open position and trying to My home is in Grand Junction, Co. There is no Mercedes dealer there. The star on the rear of my CLS became stuck in the open position and trying to have that remedied at home was not an option. I made an appointment with Garff in SLC And made the inconvenient trip to have it repaired. They took care of the issues I asked them to address in short order and had me happily back on the road. More
by Westernkellerado
Employees Worked With
Jacob
October 16, 2024
My Advisor Garrett was awesome! Had a loaner ready to go for me. Called and updated me on the the vehicle status. Even had a chance to wash and clean my car. Excellent customer serv Had a loaner ready to go for me. Called and updated me on the the vehicle status. Even had a chance to wash and clean my car. Excellent customer service. Also needed a few parts and Dave was awesome. Gave me a few quotes on parts I needed, was very knowledgeable and helpful. More
by JUANCARLOSMORALES7.JM
October 15, 2024
Vivian set up the service and completed everything I needed. I was very pleased with the quality of work needed. I was very pleased with the quality of work More
by nathan.james
Employees Worked With
October 15, 2024
Spence Smith made buying my DREAM car easy and so much fun! I don't know why you would go to any other dealership! fun! I don't know why you would go to any other dealership! More
by sagelynn1975
Employees Worked With
October 15, 2024
This is our sixth Mercedes-Benz purchase but our first experience at Ken Garff Mercedes-Benz of Salt Lake City. Suffice it say, it won't be our last time to purchase from this dealership! Our buying expe experience at Ken Garff Mercedes-Benz of Salt Lake City. Suffice it say, it won't be our last time to purchase from this dealership! Our buying experience was first rate. Miles McCabe, our Certified Sales Consultant, was professional, engaging and hospitable. On the financing side, Carson Kraatz was equally first rate. I highly recommend Ken Garff MB of SLC. More
by jeff@krugercarson.com
October 14, 2024
Easy to set up service. Great communication. Timely delivery of car. Just a bit expensive! Great communication. Timely delivery of car. Just a bit expensive! More
by riddifordb
Employees Worked With
October 13, 2024
Communication and service were the best. Why do you need fifteen words when short and pithy are better Why do you need fifteen words when short and pithy are better More
by SWL0
Employees Worked With
October 13, 2024
The dealership is only as good as its people, and Cameron is a great ambassador. is a great ambassador. More
by MMORRIS14
