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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
698 Reviews
At Mercedes-Benz of Salt Lake City
We Hear You
You might expect a car company’s top priority to be cars, but not at Mercedes-Benz of Salt Lake City. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 698 reviews
July 05, 2024
Excellent service by everyone. Dave was extremely helpful and available. I very much like the updated showroom. Dave was extremely helpful and available. I very much like the updated showroom. More
by CUEVACHRISTIAN7
Verified CustomerEmployees Worked With
July 05, 2024
Great service at a reasonable cost on my two Mercedes’ Got me in right away. Got me in right away. More
by 2010MEDIA
Employees Worked With
July 05, 2024
Amazing service and attention to detail. Purchased car from out of state. Miles was quick with details, options to move forward and helped the entire way. Rossi in finance was equally ama Purchased car from out of state. Miles was quick with details, options to move forward and helped the entire way. Rossi in finance was equally amazing. Go with this dealer!! More
by wagonorsuv
July 04, 2024
Once again, your service technician Braiden Draper was an outstanding representative - welcoming, professional, knowledgeable, and friendly, he saw my service through from start to finish wonderfully. I felt outstanding representative - welcoming, professional, knowledgeable, and friendly, he saw my service through from start to finish wonderfully. I felt I was in trustworthy hands, and your excellent mechanical technicians who serviced my car proved my assessment spot on. I appreciate such dependability in this current atmosphere of lackadaisical attitudes one so often sadly encounters. As a Mercedes owner since 1965 (a beautiful 1965 250SE), I value such courteous and helpful reliability. More
by texasfurclan
Employees Worked With
July 01, 2024
Garrett and the staff attitude, conduct, and knowledge, was that of a true professional. They kept me abreast on the status of my car. Facility was very clean. was that of a true professional. They kept me abreast on the status of my car. Facility was very clean. More
by djmisn10
Employees Worked With
June 29, 2024
Excellent serive provided by Mercedes Benz SLC. Attentive and quick turn around on my windshield repair and service. Attentive and quick turn around on my windshield repair and service. More
by JA.PHILLIPS70
Employees Worked With
June 29, 2024
Garrett was great to work with. Took care of my issues in a timely and professional manner. Great communication through the entire process. Took care of my issues in a timely and professional manner. Great communication through the entire process. More
by troy55
Employees Worked With
June 29, 2024
Alan was wonderful to work with and very helpful with everything for us. He kept us informed of everything consistently everything for us. He kept us informed of everything consistently More
by defne1dinler
Employees Worked With
June 29, 2024
Great customer service. .The Service department team, especially, Star and Cameron. I would recommend them. .The Service department team, especially, Star and Cameron. I would recommend them. More
by price_derrick
June 28, 2024
This was a nice clean well laid out service department which made quick in and quick out. which made quick in and quick out. More
by ANTH_MED121
Employees Worked With
