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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
722 Reviews
At Mercedes-Benz of Salt Lake City
We Hear You
You might expect a car company’s top priority to be cars, but not at Mercedes-Benz of Salt Lake City. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 722 reviews
Verified Customer
February 09, 2025
Alan and Rossi provided exceptional service and worked to get me into the car of my dreams. I got the opinion that the entire dealership is working on behalf of the customer. get me into the car of my dreams. I got the opinion that the entire dealership is working on behalf of the customer. More
by jlbutler2
February 09, 2025
The dealership was very helpful and made the process speedy. They were very knowledgeable and speedy. They were very knowledgeable and More
by fenton6pack
February 09, 2025
I had a great experience. Vivian helped me and was absolutely wonderful. She was quick to provide updates and she let me know exactly what was going on with my car. I would hi Vivian helped me and was absolutely wonderful. She was quick to provide updates and she let me know exactly what was going on with my car. I would highly recommend this dealership because they were very professional and they did a wonderful job fixing my car. More
by Bjorn.anthony7
Employees Worked With
February 08, 2025
So professional and reliant. No xx and gets straight to the point. Goes out of their way everytime to make purchasing a car as easy as possible! No xx and gets straight to the point. Goes out of their way everytime to make purchasing a car as easy as possible! More
by kaitlinbrandi
Employees Worked With
February 07, 2025
Checking was easy and well done. In this case I needed to leave the car until Monday. I was set up with a a loaner vehicle and was on my way. On Monday the service was completed to In this case I needed to leave the car until Monday. I was set up with a a loaner vehicle and was on my way. On Monday the service was completed to my satisfaction. A great overall experience More
by fplouse
Employees Worked With
February 05, 2025
Master Tech Daren is the best, always professional and fair with his labor charges. Denice in Warranty is always very helpful fair with his labor charges. Denice in Warranty is always very helpful More
by RODONNELL2
February 04, 2025
Excellent service and quality, and good communication and enjoyable that is all of it good bye enjoyable that is all of it good bye More
by LAPPE
February 04, 2025
Everyone is always so professional and pleasant to work with. The facilities are clean and enjoyable. with. The facilities are clean and enjoyable. More
by samantha55
Employees Worked With
February 04, 2025
Courteous,knowledgeable and on time! Appreciate comfortable surroundings. Everyone seemed to care about providing good service Appreciate comfortable surroundings. Everyone seemed to care about providing good service More
by tandcdietz9
Employees Worked With
