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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
698 Reviews
At Mercedes-Benz of Salt Lake City
We Hear You
You might expect a car company’s top priority to be cars, but not at Mercedes-Benz of Salt Lake City. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 698 reviews
December 26, 2024
I have had a Great relationship with This Company for many years….and many cars.! I Like the family feel! many years….and many cars.! I Like the family feel! More
by naomatate
Verified CustomerEmployees Worked With
December 23, 2024
Transparent & friendly team, Crawford Lindsay made my buying experience from them very smooth and enjoyable. buying experience from them very smooth and enjoyable. More
by dstorey0
Employees Worked With
December 22, 2024
Salesmen were so knowledgeable of the cars and features. It was easy to get a hold of them and they were so helpful! We loved our experience at Ken Garff Mercedes! It was easy to get a hold of them and they were so helpful! We loved our experience at Ken Garff Mercedes! More
by MGB
Employees Worked With
December 21, 2024
My recent service experience was excellent. My service advisor, Vivian, was particularly helpful. I was very pleased with everything. My service advisor, Vivian, was particularly helpful. I was very pleased with everything. More
by jamesblanch
Employees Worked With
December 21, 2024
We worked with Kyle and he helped me drive 3 cars I was comparing. I bought a 2024 S Class. No pressure. Just finding what was best for my family. Great experience. See Kyle. comparing. I bought a 2024 S Class. No pressure. Just finding what was best for my family. Great experience. See Kyle. More
by scottharries4
December 20, 2024
The process of an oil change and tire rotation was done properly. They found a tire that needed replacing and it was completed quickly. properly. They found a tire that needed replacing and it was completed quickly. More
by RAYMONDJENSON
Employees Worked With
December 19, 2024
Fast, knowledgeable, & courteous staff. Always helpful and accommodating. Staff works to make every visit friendly and satisfying . Work is high quality. Keep up the good work 👍 Always helpful and accommodating. Staff works to make every visit friendly and satisfying . Work is high quality. Keep up the good work 👍 More
by MLJenksBluecorn2008
December 19, 2024
Great service Cameron was very helpful and responsive. He followed up and made sure everything was done well He followed up and made sure everything was done well More
by ANNATRUPP
Employees Worked With
December 18, 2024
1. The service was excellent and incredibly quick. I truly appreciate the efficiency and attention to detail provided. It made the entire experience sea The service was excellent and incredibly quick. I truly appreciate the efficiency and attention to detail provided. It made the entire experience seamless and enjoyable. Thank you for delivering such outstanding support. 2. I was impressed by the prompt and high-quality service. Everything was handled swiftly and with great care, ensuring a smooth and pleasant process. I’m grateful for the effort and professionalism. Many thanks for your exceptional service! More
by UNIDOS2016
Employees Worked With
December 18, 2024
Garret is the best always takes care of the units I send in. And the facility is amazing in. And the facility is amazing More
by GERMAN
Employees Worked With
