Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
827 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 827 reviews
July 02, 2025
I had level two service on my GLK diesel and they did not add AdBlue to my vehicle and a week later I got the check AdBlue warning. Other than that, it was great. add AdBlue to my vehicle and a week later I got the check AdBlue warning. Other than that, it was great. More
by joemoran1
Verified CustomerEmployees Worked With
July 02, 2025
Beautiful showroom with inventory on the lot that we wanted to see. Easy to find a helpful salesmen. wanted to see. Easy to find a helpful salesmen. More
by PARKMEADOWS2004
Employees Worked With
June 30, 2025
The salesman was very intuitive about what car he had in mind for me. He was spot on! I love the color, the body style and all the little details! He was very kind, informative and for a Friday night his pa mind for me. He was spot on! I love the color, the body style and all the little details! He was very kind, informative and for a Friday night his patience was remarkable! More
by staysea0
June 29, 2025
Purchasing cars from out of state can be often times more complex, but Ken Garff Mercedes-Benz of Salt Lake, made it easy to work with him and even facilitated trade-ins from out of state they did a great jo complex, but Ken Garff Mercedes-Benz of Salt Lake, made it easy to work with him and even facilitated trade-ins from out of state they did a great job! More
by andy.r
June 26, 2025
Garret was very helpful explained the issue very well and fixed a chronic issue I have been struggling with for a month. fixed a chronic issue I have been struggling with for a month. More
by JYANAKI
Employees Worked With
June 26, 2025
We had a great experience with Eric and the rest of the staff at Gen Garff Mercedes staff at Gen Garff Mercedes More
by mitchmcclellan
June 25, 2025
Communication problems. You do need to teach your employees to answer their phone when it rings. You do need to teach your employees to answer their phone when it rings. More
by M_sharaf
Employees Worked With
June 25, 2025
This was a nice and easy process. Thank you to the team at Ken Garff for making this a painless process. Thank you to the team at Ken Garff for making this a painless process. More
by jonp
Employees Worked With
June 24, 2025
Made trading and buying a new vehicle very easy a me d accommodated our needs. accommodated our needs. More
by Travis W.
