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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
715 Reviews
At Mercedes-Benz of Salt Lake City
We Hear You
You might expect a car company’s top priority to be cars, but not at Mercedes-Benz of Salt Lake City. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 715 reviews
August 21, 2024
Vivian was very nice and knowledgeable regarding the car. The service at Ken Garff Mercedes is always excellent. The service at Ken Garff Mercedes is always excellent. More
by MAION.WALKER
Verified CustomerEmployees Worked With
August 21, 2024
Service is always prompt, polite, and fast. Braiden is very knowledgeable and accommodating, and gives reliable and easily understandable information Braiden is very knowledgeable and accommodating, and gives reliable and easily understandable information More
by tbrunker8130
Employees Worked With
August 21, 2024
Vivian gave us peace of mind that the issue with our Mercedes was being taken care of efficiently and effectively. Always a great experience Mercedes was being taken care of efficiently and effectively. Always a great experience More
by hbowen422
Employees Worked With
August 17, 2024
The staff was great to work with and kept me updated on of the repairs. of the repairs. More
by conner.rachelle
Employees Worked With
August 17, 2024
SLC dealership is the best & have gone there for years. Always attentive and personable, Toni and Cameron were very helpful and caring, as always. Always attentive and personable, Toni and Cameron were very helpful and caring, as always. More
by PMGADDIS
August 15, 2024
Easy to schedule service and I was able to get a loaner. Garrett (Service Advisor) kept me updated and informed. I highly recommend them and Garrett. Garrett (Service Advisor) kept me updated and informed. I highly recommend them and Garrett. More
by Spuckett2
Employees Worked With
August 13, 2024
Very friendly and responsive service professionals! Service was completed on time and was ready for pickup before as scheduled. Service was completed on time and was ready for pickup before as scheduled. More
by kent.alisa
Employees Worked With
August 13, 2024
Dealership is fine. I don’t like how it’s not easy to get a loaner. Also, still a bad taste in my mouth about the salesman lying to me about my trade in when I purchased I don’t like how it’s not easy to get a loaner. Also, still a bad taste in my mouth about the salesman lying to me about my trade in when I purchased my Mercedes two years ago. Probably won’t buy again because of that, but service is fine. More
by JAKENIXON99
August 13, 2024
Besides waiting for longer then we were expected, they did really good job on the car .👍🏻 did really good job on the car .👍🏻 More
by GOMBOS80
Employees Worked With
