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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
690 Reviews
At Mercedes-Benz of Salt Lake City
We Hear You
You might expect a car company’s top priority to be cars, but not at Mercedes-Benz of Salt Lake City. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 690 reviews
August 15, 2024
Easy to schedule service and I was able to get a loaner. Garrett (Service Advisor) kept me updated and informed. I highly recommend them and Garrett. Garrett (Service Advisor) kept me updated and informed. I highly recommend them and Garrett. More
by Spuckett2
Verified CustomerEmployees Worked With
August 13, 2024
Very friendly and responsive service professionals! Service was completed on time and was ready for pickup before as scheduled. Service was completed on time and was ready for pickup before as scheduled. More
by kent.alisa
Employees Worked With
August 13, 2024
Dealership is fine. I don’t like how it’s not easy to get a loaner. Also, still a bad taste in my mouth about the salesman lying to me about my trade in when I purchased I don’t like how it’s not easy to get a loaner. Also, still a bad taste in my mouth about the salesman lying to me about my trade in when I purchased my Mercedes two years ago. Probably won’t buy again because of that, but service is fine. More
by JAKENIXON99
August 13, 2024
Besides waiting for longer then we were expected, they did really good job on the car .👍🏻 did really good job on the car .👍🏻 More
by GOMBOS80
Employees Worked With
August 13, 2024
This was the best car buying experience I've ever had. Dave made the process easier. Unlike another dealership, he took me seriously. The next day, i took the car back in for seat, paint and windshield Dave made the process easier. Unlike another dealership, he took me seriously. The next day, i took the car back in for seat, paint and windshield protection and again, I was treated very well. More
by Adriana8
August 12, 2024
Kameron routinely takes excellent care of me. He is always attentive to getting me to and from the dealership which is really important with my work. He provides me updates and is highly attentiv He is always attentive to getting me to and from the dealership which is really important with my work. He provides me updates and is highly attentive to texting, which is additionally helpful. More
by SCOTT.WOLLER
Employees Worked With
August 12, 2024
Vivian Montes is responsive, caring, thorough, and prompt in all communications and making sure I am not inconvenienced. Dave Bennion is always diligent in ensuring my needs are met. in all communications and making sure I am not inconvenienced. Dave Bennion is always diligent in ensuring my needs are met. More
by moripaulsen
Employees Worked With
August 11, 2024
Braiden was great to work with and went out of his way to help me. He took such good care of my car and me! I also appreciate the mechanic and the parts department that made it easy to get done what I needed help me. He took such good care of my car and me! I also appreciate the mechanic and the parts department that made it easy to get done what I needed thank you!😊 More
by rraddon
Employees Worked With
August 10, 2024
We always have an excellent time with our service appointments always very well taken care of. appointments always very well taken care of. More
by MANDYMANDROS
August 08, 2024
It was comfortable and they worked with us so we spent little wasted time. Very efficient and friendly. little wasted time. Very efficient and friendly. More
by Janquigley
