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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
690 Reviews
At Mercedes-Benz of Salt Lake City
We Hear You
You might expect a car company’s top priority to be cars, but not at Mercedes-Benz of Salt Lake City. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 690 reviews
August 22, 2024
I have been looking to buy a car online for awhile now. I had dealerships responding but when I told them I will not come to the dealership ( 4 hr. drive) they ignored me. Mercedes SLC responded and answer I had dealerships responding but when I told them I will not come to the dealership ( 4 hr. drive) they ignored me. Mercedes SLC responded and answered any questions I had. It was a very good experience and Spence would reply as soon as possible. I was finally able to buy the car I wanted. They delivered the car as well. This was the best dealership experience I had. Thank you Mercedes SLC and Spence. More
by iroyyam
Verified Customer
August 22, 2024
They’ve always been very good to me, and my entire family! My daughter now has a Mercedes as well! We appreciate the kindness and professionalism we’ve experienced with Ken Garff Mercedes! family! My daughter now has a Mercedes as well! We appreciate the kindness and professionalism we’ve experienced with Ken Garff Mercedes! More
by matt_molen
August 21, 2024
Vivian gave us peace of mind that the issue with our Mercedes was being taken care of efficiently and effectively. Always a great experience Mercedes was being taken care of efficiently and effectively. Always a great experience More
by hbowen422
Employees Worked With
August 21, 2024
Cameron and the team at Ken Garff Mercedes went above and beyond to find the best solution for my car. They were attentive, kind, understanding, and efficient about getting me back in my car quickly and keep beyond to find the best solution for my car. They were attentive, kind, understanding, and efficient about getting me back in my car quickly and keeping my maintenance costs low. Returning to Ken Garff is an easy choice for all of my maintenance needs. More
by JENNIE
Employees Worked With
August 21, 2024
Vivian was very nice and knowledgeable regarding the car. The service at Ken Garff Mercedes is always excellent. The service at Ken Garff Mercedes is always excellent. More
by MAION.WALKER
Employees Worked With
August 21, 2024
They gave me a loan car so I didn’t have to wait or left stranded and was really good stranded and was really good More
by GOMBOS80
August 21, 2024
Service is always prompt, polite, and fast. Braiden is very knowledgeable and accommodating, and gives reliable and easily understandable information Braiden is very knowledgeable and accommodating, and gives reliable and easily understandable information More
by tbrunker8130
Employees Worked With
August 17, 2024
SLC dealership is the best & have gone there for years. Always attentive and personable, Toni and Cameron were very helpful and caring, as always. Always attentive and personable, Toni and Cameron were very helpful and caring, as always. More
by PMGADDIS
August 17, 2024
The staff was great to work with and kept me updated on of the repairs. of the repairs. More
by conner.rachelle
Employees Worked With
