Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
688 Reviews
At Mercedes-Benz of Salt Lake City
We Hear You
You might expect a car company’s top priority to be cars, but not at Mercedes-Benz of Salt Lake City. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 688 reviews
September 12, 2024
Cameron was good and prompt and returned my calls. The dealership is an absolute joke to work with though. Not thorough in anything and the fees are ridiculous. I will be finding another dealership to The dealership is an absolute joke to work with though. Not thorough in anything and the fees are ridiculous. I will be finding another dealership to work on my car. More
by hkelley
Verified Customer
September 12, 2024
Super nice staff! I had an amazing experience as they were patient with our situation and we were able to get into an awesome Mercedes that fit our situation perfectly I had an amazing experience as they were patient with our situation and we were able to get into an awesome Mercedes that fit our situation perfectly. More
by ISHIGAKI.RAI
September 10, 2024
Had appointment, but car sat at dealership for 8 days before being pulled in. Other than the delay, service was very good and provided me a loaner car for the whole time. before being pulled in. Other than the delay, service was very good and provided me a loaner car for the whole time. More
by spence
Employees Worked With
September 08, 2024
Erick was amazing very knowledgeable He was very patient and very helpful answered all questions patient and very helpful answered all questions More
by alemancaroll02
Employees Worked With
September 08, 2024
very informative and helpful, good service and explanation for the warning message that shown in my car. explanation for the warning message that shown in my car. More
by niutyanmu
Employees Worked With
September 07, 2024
Friendly and efficient work was done on time and car was clean when i picked it up clean when i picked it up More
by TONYK3
Employees Worked With
September 06, 2024
September 06, 2024
Always the most wonderful dealership to work with! !. Mercedes of Salt Lake City is the quickest and smoothest purchase!! !. Mercedes of Salt Lake City is the quickest and smoothest purchase!! More
by PJ1540
September 04, 2024
I came on Saturday so there were no crowds. Garret met me at the door. He helped me before. Garret listened to me well and took notes of what my needs are for service. He also kept me updated Garret met me at the door. He helped me before. Garret listened to me well and took notes of what my needs are for service. He also kept me updated on the progress and explained that it could take a little longer. By the time I got the car it was cleaned and he told me all things done plus a few I specifically asked. Good 👍 job. More
by Kitty liu
Employees Worked With
