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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
832 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 832 reviews
March 29, 2025
Vivian is extremely attentive to details and keeps you informed during the day .Excellent customer service and communication. informed during the day .Excellent customer service and communication. More
by tgeorge
Verified CustomerEmployees Worked With
March 26, 2025
Braiden was the service person and he did a good job in managing the service. Thanks. managing the service. Thanks. More
by NING.TIAN
Employees Worked With
March 26, 2025
Great service Garrett was great at keeping me informed on my car and what was going on my car and what was going on More
by wey.jana
Employees Worked With
March 26, 2025
Our service was excellent. Vivian was helpful with all our needs! We will come back. Vivian was helpful with all our needs! We will come back. More
by BONNIEKHOWE
March 24, 2025
Very helpful and great to work with. Dillon provided updates on my car daily. I appreciated that. Dillon provided updates on my car daily. I appreciated that. More
by MARIANNE1746
Employees Worked With
March 24, 2025
I wasn’t happy that they were unwilling to take responsibility for a new problem I had after my car had been worked on. Left the lot with a whole new problem . responsibility for a new problem I had after my car had been worked on. Left the lot with a whole new problem . More
by Mimi
March 20, 2025
Everything about this experience was enjoyable. Dave and Rossi were great to work with and took great care of us. Dave and Rossi were great to work with and took great care of us. More
by Greg
March 19, 2025
She was very kind and helpful to work with. She made my visit very helpful and easy. She made my visit very helpful and easy. More
by RONISADEGHI
Employees Worked With
March 16, 2025
Always a pleasure to work with. So friendly, personable, and just a high class dealership. So friendly, personable, and just a high class dealership. More
by Kim Hanks
March 15, 2025
Service was 2400. 00 and the issue is still flashing on my screen. Advisor fine 00 and the issue is still flashing on my screen. Advisor fine More
by fguerrero2
Employees Worked With
