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Ken Garff Mercedes-Benz of Salt Lake City

Salt Lake City, UT

4.6
704 Reviews
At Mercedes-Benz of Salt Lake City We Hear You You might expect a car company’s top priority to be cars, but not at Mercedes-Benz of Salt Lake City. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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575 South State Street

Salt Lake City, UT

84111

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Showing 704 reviews

February 01, 2025

Jacob was great Keep me informed, explained the recall and notified me when the car was ready More

by crsutte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
February 01, 2025

Dillon stayed with it. ..there would not have been a transaction if it were not for Dillon's persistence and follow-up. I've always been in sales. Dillon has got what it ta More

by GREG.PARKCITY
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Dillon Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Very professional! I deal with many dealerships, this one is 5 stars! They go beyond your expectations! More

by SCOTTPMMR
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Angela Heaps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jeffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braiden Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Franchow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denice Jeffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arleigh Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 30, 2025

They care about their customers and they listen. This is the best dealership I've ever dealt with. More

by corystrupp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rossi Yerage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Telford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 29, 2025

Kyle Blanchard was awesome. helpful through the entire process. kept me informed and made the purchase of the new and trade of my existing car seamless. More

by peter95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rossi Yerage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! It is wonderful to hear that Kyle provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

January 26, 2025

Vivian was so helpful all through my process of my car and very kind and and kept me updated on the progress More

by tolfeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

January 17, 2025

Excellent and professional sales and customer assistance people. This is the third car we have purchased from this dealership. More

by jimo0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Blanchard andRossi
Jan 21, 2025 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

January 09, 2025

We have come to expect prompt and reliable service with friendly and helpful staff at the Ken Garff dealership. More

by JJENSEN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braiden Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

January 09, 2025

Garrett did an awesome job keeping me informed about my service and getting it done asap. He arranged transportation for me both ways. Would ask for him as a service provider on next service. More

by PELCHERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bennion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garret Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Olson
Jan 10, 2025 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 02, 2025

Dillion was awesome. He took great care of me and got me a great deal. True down to earth person and is amazing to work with. Got me the car I wanted and everything taken More

by moshiro123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson Kraatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dillon Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! It is wonderful to hear that Dillon provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

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