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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
924 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 924 reviews
January 17, 2026
I lost my key to my MB. It cost me $225 in towing. You charged us I've $1450 for a new key fob. I have purchased at least six MB’s from you. EVERYONE has been terrific from It cost me $225 in towing. You charged us I've $1450 for a new key fob. I have purchased at least six MB’s from you. EVERYONE has been terrific from service to sales especially Bret Robinson, who is directly or indirectly responsible for our patronage. Our problem is at least poor engineering or MB policies. This event is wrong and will weigh heavily in our next car decision Roger Leslie More
by rwl2800
Verified CustomerEmployees Worked With
Garrette
January 16, 2026
Absolutely my favorite dealership of all time. The only service I can say I trust fully with my fleet of Mercedes. Garret Olson is my main contact and he's great to work with. Everyone there is wo The only service I can say I trust fully with my fleet of Mercedes. Garret Olson is my main contact and he's great to work with. Everyone there is wonderful and fully trustworthy, which is the most important trait for service people. More
by Stop texting me
Employees Worked With
January 13, 2026
January 09, 2026
They did a fast excellent job. Justin was a pleasure to work with at the shop. Justin was a pleasure to work with at the shop. More
by ccwired
Employees Worked With
January 07, 2026
Very friendly, great inventory, Gardner went above and beyond to make our experience as smooth as possible beyond to make our experience as smooth as possible More
by shea.taylor
January 07, 2026
Vivian goes out of her way to provide excellent service. She is polite, professional and responsive. She is polite, professional and responsive. More
by mariadodson0405
January 06, 2026
was an outstanding experience from start to finish. the entire team was attentive, courteous and accommodating to get the deal done and was able to quickly get me on the road fro my drive back to Socal the entire team was attentive, courteous and accommodating to get the deal done and was able to quickly get me on the road fro my drive back to Socal. More
by brett.martinez
January 03, 2026
Good service. Garrett was very accommodating and made sure I was taken care of including a loaner car Garrett was very accommodating and made sure I was taken care of including a loaner car More
by run2pluto
Employees Worked With
January 02, 2026
Very friendly service! Eric was great to work with and Rossi made the finance step a breeze. It was a very pleasant experience. Eric was great to work with and Rossi made the finance step a breeze. It was a very pleasant experience. More
by kg3
