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Ken Garff Lexus of Santa Barbara

Santa Barbara, CA

not yet
rated
424 Reviews

350 Hitchcock Way

Santa Barbara, CA

93105

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Showing 424 reviews

April 20, 2019

Good overall experience We were in and out of the dealership within three hours very fast and quality service and ended up with a new vehicle. Great service and great vehicl More

by Steven123456789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bourdo
Apr 22, 2019 -

Ken Garff Lexus of Santa Barbara responded

Thank you for this great review! Our staff is dedicated to providing quick and efficient service, and we are pleased this was the case during your visit. Congratulations on your new vehicle, and feel free to return to us in the future!

April 17, 2019

Quick and Easy! Wow! Who knew buying a car at DCH Lexus of Santa barbara would be so easy. Aaron was attentive friendly and available. Thank you Aaron! More

by Elaine Abercrombie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Vazquez
Apr 19, 2019 -

Ken Garff Lexus of Santa Barbara responded

Elaine, thank you for the fantastic review! We strive to provide every customer with a quick and easy car buying process, and employees like Aaron help make that happen! Thank you for your business!

April 15, 2019

Best Service Department EVER! Nothing but great things to say about my experience at this dealership's service department. They really went above and beyond to make sure I was get More

by mikemike64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaiah Figueroa
Apr 16, 2019 -

Ken Garff Lexus of Santa Barbara responded

Mike, thank you so much for the fantastic review! We are flattered to hear such a great list of things you like about our dealership! We work hard to provide every customer with exception service and amenities, and we're glad you noticed. Thank you for your business, and we look forward to serving you in the future!

April 09, 2019

Everything it should be and more! In all ways, our DCH Lexus of Santa Barbara experience was simply outstanding! Our purchase was handled professionally and all details were explained More

by Merril Clanton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nora Halstead & Alexander Ayyoub, Mike Courville
Apr 09, 2019 -

Ken Garff Lexus of Santa Barbara responded

Merril, thank you for the five-star review! We're flattered to read such a great list of things you like about our team and the dealership! We appreciate your loyalty to DCH Lexus of Santa Barbara, and we hope you enjoy your new vehicle!

April 04, 2019

New purchase of Lexus UX 200 Great service and experience. Everyone is very nice Abe friendly. Both Abby and James work really hard to make us happy. The car is super and love More

by Mom lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Gaetz, James Porter
Apr 08, 2019 -

Ken Garff Lexus of Santa Barbara responded

Thank you for leaving us this great review! We are pleased to hear that you received excellent service from our staff members, particularly Abby and James who were helpful and friendly. Congratulations on your new vehicle, and we are glad that you love it!

April 03, 2019

Perfect Car-Buying Experience Purchasing our new Lexus ES 300H turned out to be a perfect car-buying experience from the moment walking onto the DCH lot to signing on the dotted li More

by Joette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bourdo; Nora (Sales Manager)
Apr 08, 2019 -

Ken Garff Lexus of Santa Barbara responded

Thank you for leaving this review about your "perfect car-buying experience"! Our goal is for every single one of our clients to have as wonderful of an experience as you had, from the moment they enter our facility until they finalize the purchase of their vehicle--and even after that with our service department! We would love to continue providing this perfect experience to you, so feel free to return to us with any future needs that may arise. Congratulations on your new vehicle!

March 29, 2019

Lexus service We were so pleased with DCH Lexus of Santa Barbara, they who had so much patience and kindness regarding the airbag replacement of out car. They was e More

by Bug off
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phuong Pham, Efrain Lopez
Apr 01, 2019 -

Ken Garff Lexus of Santa Barbara responded

Thank you for this wonderful review of our facility! Our staff members are dedicated to providing professional, timely, and informative service, so we are pleased to hear that this was the case during your visit! We are proud to hear that you wish to return to us for any sales or service needs, and we look forward to working with you again.

March 15, 2019

DCH Lexus- Robin Tidd, sales agent What a wonderful experience we had at DCH Lexus. We were sent to DCH by Costco. Robin Tidd was our agent and her knowledge and professionalism mad More

by nbv994
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Tidd
Mar 18, 2019 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the amazing review! It's a delight to know that Robin provided you with top-notch service. We hope you enjoy your new Lexus!

March 14, 2019

Service Department Always polite and friendly the staff in the service department go out of their way to make sure that you, as well as your car, are well taken care of. More

by Nicolette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Simeon, Tony Rucker, James Porter
Mar 14, 2019 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the awesome review! We appreciate the kind words and hope to keep your loyalty for many years to come.

March 12, 2019

Great experience!!!! Karson and James helped me in buying my first luxury car. The whole process was like a breeze. All the communications were prompt and clear . They eve More

by binupillai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karson Avila, James Porter
Mar 14, 2019 -

Ken Garff Lexus of Santa Barbara responded

On behalf of all of us at DCH Lexus of Santa Barbara, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Karson and James. We will be sharing your feedback amongst our team. Enjoy your first luxury car and please come visit us again soon!

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