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Ken Garff Lexus of Santa Barbara

Santa Barbara, CA

4.7
617 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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350 Hitchcock Way

Santa Barbara, CA

93105

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Showing 617 reviews

August 21, 2025

Jimi was pleasant to work with and the service was completed on time as requested. More

by MARK.ZACHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimi
August 20, 2025

Great customer service in all the right areas. . Fast service department. With great turnover time. More

by MIKENGUYEN1631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby Gaetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Simeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Carbajal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phuong Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2025

Great service! Chris Williams always makes my experience at Lexus feel special. Thank you Chris and Santa Barbara Lexus. More

by FPFLOREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
August 19, 2025

Good service-friendly——-everything else looks like under remolded-good it’s open on Saturday More

by Avaldez1570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JiMi
August 19, 2025

All the staff that I was in contact with was very friendly, courteous and helpful More

by mcgonza55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Courville
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ren Kitaichi
August 19, 2025

Clean, timely, polite, thoughtful, knowledgeable, competent,, courteous, available, helpful, considerate, welcoming, no complaints from me. More

by PDUGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby Gaetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin, don’t know if 1st name or last name.. don’t remember them all.
August 17, 2025

The receiving agent was very courteous and cooperative. The service was completed during the time promised. The car was washed. More

by VENUS.NASRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
August 17, 2025

Excellent communication and exceptional customer service! Repairs were done professionally and in a timely manner. More

by HFERNANDO427
Recommend Dealer
Yes
Employees Worked With
Cynthia Martinez
August 16, 2025

My experience with the Lexus of Santa Barbara was amazing. The location was under construction but still beautiful. The surrounding was beautiful as well. We drove from the Bay Area to pick up an IS5 More

by fana.mateen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Cruz, Ezekiel Maciel
August 16, 2025

Roi was very pleasant to work with, and he was extremely patient, showing me all the features of the car. He took his time, I didn't feel rushed or pressured. The finance guy was also a pleasure to work wit More

by clglazer
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roi Ben Erza
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