Back

Ken Garff Lexus of Santa Barbara

Santa Barbara, CA

4.8
502 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
Contact Dealership
Today: 9:00 AM - 7:00 PM Open Now
View All Hours

350 Hitchcock Way

Santa Barbara, CA

93105

Directions

By Type

Showing 502 reviews

July 05, 2025

I want to thank Christopher Williams and Cynthia Martinez Service Manager. They made a wrong that was done at the dealership a right. These two individuals are the only reason I am still bringing my car back More

by redvett1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams and Cynthia Martinez
July 05, 2025

Martín is professional and friendly. The car was returned very clean which is a bonus! More

by jgz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
July 05, 2025

Easy to get an appt. Easy to work with. On time. Good work. Chris my service rep was the best. More

by k.posenaer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
July 05, 2025

The service at Santa Barbara Lexus has always been fantastic. Chris and his colleagues always seem to get me in when needed, and are so accommodating. More

by RESEARCHGRP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

Great service fast and courtious. Knew the vehicle and was easy to deal with! Great jov! More

by zbar1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yhaya Harb
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

Thanks to the fantastic team at Santa Barbara Lexus for another great service experience. Great people, keeping great cars going as if they were just out of the factory. More

by DAVIDWGC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams, Cynthia Martinez, Nicole Tidd
July 02, 2025

Although the dealership is under construction, Ren was an outstanding salesman. He showed us all the features on the car prior to us buying. He made us feel comfortable with our decision. James Portman did t More

by a guy
Recommend Dealer
Yes
Employees Worked With
Ren Kitaichi and James Portman.
July 02, 2025

The service team is very friendly and professional. They are also very knowledgeable. and they follow up on questions. More

by nazihchibbani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo, Nicole
July 02, 2025

The service team is very friendly and very knowledgeable. It's easy to schedule and appointment, onsite, or online. But the AI assistance for scheduling is not accurate. More

by nazihchibbani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo, Nicole
July 02, 2025

Great customer service by my agent, had an over all great experience, thank you Lexus of Santa Barbara! More

by suzywong12
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yhaya Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
6
...