Ken Garff Lexus of Santa Barbara

Recall Phong is excellent at customer service! He always keeps in touch and gives me updates on the status of repairs. He goes the extra mile in every way. Phong is excellent at customer service! He always keeps in touch and gives me updates on the status of repairs. He goes the extra mile in every way. More

Excellent customer service! As a first time buyer, Glauco was very welcoming and walked me through the process. Lexus cares about their customers and go above and beyond to make As a first time buyer, Glauco was very welcoming and walked me through the process. Lexus cares about their customers and go above and beyond to make you feel welcome! More

Great experience James was on it. We were there after hours and he got us through with no problems and quick. Great experience and even ran into him at the gas station James was on it. We were there after hours and he got us through with no problems and quick. Great experience and even ran into him at the gas station on the way home. Made sure I was happy with my purchase and offered any help I might need even off the clock. Will definitely return to this dealership when I'm ready for another vehicle. Thanks James. More

Excellent service and great customer care. DCH truly believes in Delivering Customer Happiness. Happiness in the product and experience far exceeds expectations. I left the service center tot DCH truly believes in Delivering Customer Happiness. Happiness in the product and experience far exceeds expectations. I left the service center totally pleased. My car was finished in the time promised. More

Abby, a Real Professional Abby was very capable and handled the lease with as little "pain" for us as possible. Car buying is not our favorite thing and this is the first ti Abby was very capable and handled the lease with as little "pain" for us as possible. Car buying is not our favorite thing and this is the first time we have leased a vehicle. She explained everything and answered all our questions. After the signing, she took me out and ran through the essentials, but let me know I would have much more training available from her if I wanted it. When I got home I had a really nice e-mail reiterating that same message, inviting me to come in as soon as I can. So far I haven't taken her up on that, but will next week. On a scale of 1-10 I'd rate her a 10. I also have close friend who has Abby as her contact, as well and she loves her too!! Nice coincidence. More

My GX In need for a new car I had decided to take a look at the GX. After driving it I new it was the car for me. A busy family and towing capability were a In need for a new car I had decided to take a look at the GX. After driving it I new it was the car for me. A busy family and towing capability were a must. Glauco made the purchase pleasant and I have already recommended the dealership to a neighbor that knows she wants a new Lexus. I have really enjoyed my first few days with my car and follow up has been great. More

Service Very pleasant very curtious explained what my vehicle needed at the time of service he had my loaner car out for out in no time very pleased of this s Very pleasant very curtious explained what my vehicle needed at the time of service he had my loaner car out for out in no time very pleased of this service . More

Best car buying experience Beyond grateful this dealership exists in my hometown. My son stumbled across his dream car on their preowned lot. We had the privilege of working wi Beyond grateful this dealership exists in my hometown. My son stumbled across his dream car on their preowned lot. We had the privilege of working with Glauco his knowledge and ability to put the deal together was seamless. I have leased several cars through the years and I've never experienced the car buying process that Glauco presented to us. We will definitely use Lexus of Santa Barbara for our next purchase. More

Pleasant car buy at Lexus Bought a used car at Lexus Santa Barbara. Glaucho was very helpful all the way. My warmest recommandations! Trust is important when buying a used car Bought a used car at Lexus Santa Barbara. Glaucho was very helpful all the way. My warmest recommandations! Trust is important when buying a used car and I trust these guys! More

Bought a car The folks at Lexus are wonderful. No pressure just happy to help you out. Tina was awesome and I would highly recommend her to anyone looking to purch The folks at Lexus are wonderful. No pressure just happy to help you out. Tina was awesome and I would highly recommend her to anyone looking to purchase or lease a new Lexus. The entire building has a wonderful warm feeling about it. Sam Tokhi in the finance dept was also extremely nice to work with. More