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Ken Garff Lexus of Santa Barbara

Santa Barbara, CA

4.8
687 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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350 Hitchcock Way

Santa Barbara, CA

93105

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Showing 687 reviews

June 07, 2017

Great Service! I leased a Lexus rx 450h in April, 2016 after initially contacting Glauco Pergolizzi with the dealership. He listened to the details of my vehicle pr More

by Mary Stark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glauco Pergolizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phuong Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2017 -

Ken Garff Lexus of Santa Barbara responded

Mary, thank you so much for sharing your 5-star experience! We are glad to here that our dealership and staff have made your experiences enjoyable. Your compliments will be passed along to Glauco. Congratulations on your new car, and thanks again for your recommendation!

June 02, 2017

Excellence Every single person that I came in contact with was exceptional in making my experience with DCH Lexus of Santa Barbara a respectful, helpful beyond c More

by lexusscreenname
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2017

Wanted some key features Glauco was an exceptional person to work with. He understood what we wanted and made suggestions and followed up as needed. His service was excellent More

by Stanfordlee
Recommend Dealer
Yes
Employees Worked With
Glauco Pergolizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2017 -

Ken Garff Lexus of Santa Barbara responded

Thanks for the 5 star rating! Your compliments will be passed along to Glauco. We appreciate your feedback, and hope to see you again!

May 27, 2017

My experience It was a pleasure working with Tina flores from DCH Lexus of SB. This is my 5th car I have purchased from her and the experience was fun and I felt ev More

by marmarmun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Flores
May 30, 2017 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the five-star review, and even more, thank you for your continued loyalty! We are pleased to hear that you had a great experience and are now enjoying your new IS200t. We hope to see you again in the future!

May 26, 2017

Outstanding Dealer Service Derek Bishop is the best Service Consultant I have ever had. Knowledgable, thorough, efficient, courteous and very effective in maintaining my 2006 L More

by frogprince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2017 -

Ken Garff Lexus of Santa Barbara responded

We appreciate the five stars! Derek will be happy to hear that you were impressed with his expertise. We hope to keep your LS430 going for a long time! Thanks again for the review.

May 24, 2017

Very pleasant Caught them on a day where they were over whelmed with activity. They were quick to say I am sorry, and wanted to help in anyway possible. They list More

by jparsleysr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 30, 2017 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the five-star review! We appreciate your understanding, and we're thrilled that you were happy with your service. Please let us know if there is anything else we can do for you!

May 19, 2017

Ed was excellent with his customer service! I highly recomme I was very busy at work and got a serious flat tire. I brought it in and Ed did everything he could to take care of me on a Saturday afternoon! He was More

by Jesse8080
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Simeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2017 -

Ken Garff Lexus of Santa Barbara responded

Jesse, Thank you so much for taking the time and providing your feedback on your experience with DCH Lexus of Santa Barbara. I will be sure to pass on your thanks to Ed and the team! If there is anything else we can help you with, please do not hesitate to contact us!

May 16, 2017

Best Santa Barbara Car Dealership Fantastic service, great sales experience with DCH Lexus of Santa Barbara. If you are looking to buy a car in Santa Barbara, they are honest, straigh More

by Taylor Reaume
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Flores, Tony Rucker
May 17, 2017 -

Ken Garff Lexus of Santa Barbara responded

Taylor, Thank you so much for the five-star review! We are pleased to hear that you were impressed with both the service and the overall experience. We hope you enjoy your new CT 200! Thanks again!

May 16, 2017

Best place to buy a new car in town Superlative customer service , friendly staff, unlike other car dealers they have your best interest in mind when selecting a car and will go the extr More

by Genarorc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Rucker
May 16, 2017 -

Ken Garff Lexus of Santa Barbara responded

Thanks so much for the five-star review! I am happy to hear that you found our staff to be so friendly and welcoming. Thanks again, and come see us again soon!

May 14, 2017

Friendly, helpful, a good buying experience Overall, it was a great buying experience. Glauco was friendly and very helpful. He wasn't pushy as I've experienced at other dealers. He would off More

by buyer
Recommend Dealer
Yes
Employees Worked With
Glauco Pergolizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2017 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the great review! We are happy that you found your experience to be positive.

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