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Ken Garff Lexus of Santa Barbara

Santa Barbara, CA

4.8
687 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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350 Hitchcock Way

Santa Barbara, CA

93105

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Showing 687 reviews

July 04, 2017

Amazing service I was attended by a outstanding sales person yahyaabou herb.he was very quick to understand my requirement. Very clear in pricing. All the staff memb More

by Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yhaya
Jul 05, 2017 -

Ken Garff Lexus of Santa Barbara responded

Thank you so much for the five-stars and kind words regarding our staff!

July 03, 2017

Getting back to Lexus ownership This was one of my best experiences in buying a new car. Yhaya was excellent to helping to pick out the car that fit out need the best. The dealersh More

by DY in AG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yhaya Harb in sales and Michel in sales and leasing
Jul 05, 2017 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the awesome review! I am happy to hear that our entire team was able to help you find the perfect vehicle. Thanks again for the review, and enjoy your new Lexus!

July 01, 2017

Satisfied customer This is the second time Edward helped us. First was with a recall on my LX470 and then with this unexpected repair when we were on holiday. Edward arr More

by 1jim1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Simeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2017 -

Ken Garff Lexus of Santa Barbara responded

Thank you for taking the time to leave such a great review! I am happy to hear that Edward has been able to provide you with such excellent service. Thanks again for the review, and come see us again soon!

July 01, 2017

Excellent customer service Friendly, excellent customer service. They did everything to make sure we would walk away happy and with a great experience. Car was ready on time an More

by Maria F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glauco Pergolizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2017 -

Ken Garff Lexus of Santa Barbara responded

Maria, thank you for the compliments and five-star review!

June 25, 2017

60K service Phuong provided A+ service, from the time I dropped off my car to when I picked it up. He was courteous, professional, timely and informative. He wo More

by Carol V Greene
Recommend Dealer
Yes
Employees Worked With
Phuong Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2017 -

Ken Garff Lexus of Santa Barbara responded

Carol, thank you so much for the kind words and five-star review! I am happy to hear that our team was able to provide you with such excellent customer service. Thanks again for the review, and we hope to see you again soon!

June 21, 2017

Purchasing a car Very satisfied and happy with the entire process. Purchasing a car was indeed a very pleasant experience and would certainly be happy to refer my frie More

by drlacumbre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Rucker
Jun 23, 2017 -

Ken Garff Lexus of Santa Barbara responded

Thanks for the great review! I am glad that you had a 5 star experience with us. Please come see us again soon, and congratulations on your new car! Alex Ayyoub, General Manager

June 16, 2017

Very pleasant experience with both Glauco and Sam. Glauco was truly wonderful to work with. He was not a pressure salesman and could answe any question that I had regarding any model that I might have More

by Norengel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glauco Pergolizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam tokhi
Jun 19, 2017 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the five-star review! Glauco will appreciate your kind words. Don't hesitate to reach out to us if you need anything else!

June 13, 2017

Great service Great service. Great people. Prompt. Always hospitable, informative. They are attentive to detail. Seems like they always go that extra mile to satisf More

by RX owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Simeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2017 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the great review! We appreciate the feedback, and we're thrilled that you had a positive experience!

June 13, 2017

Best Service I've Ever Experienced I leased a Lexus GX 460 in June of 2017 after becoming the first Lexus earner in Santa Barbara County for Rodan+Fields, and the entire staff was nothi More

by KClark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Gaetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jess Winters, Sam, Alexander
Jun 19, 2017 -

Ken Garff Lexus of Santa Barbara responded

Thank you so much for that detailed feedback and great review! We are thrilled to hear that you were able to get exactly what you wanted. We look forward to seeing you again in the future!

June 10, 2017

Got a used Lexus here Glauco did a good job helping me find the right car at a good price. He drove the car to my mechanic to have it checked out. I compared prices using More

by runnerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glauco Pergolizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2017 -

Ken Garff Lexus of Santa Barbara responded

Thank you so much for the kind words and five-stars! I am happy to hear that Glauco was able to provide you with such excellent service. Thanks again for the review, and enjoy your new vehicle!

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