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Ken Garff Lexus of Santa Barbara
Santa Barbara, CA
617 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
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Showing 617 reviews
Verified Customer
June 27, 2025
My experience with Lexus was great as usual. My car was serviced promptly and and I appreciate they give it a wash. The courtesy driver was also very polite and friendly. My car was serviced promptly and and I appreciate they give it a wash. The courtesy driver was also very polite and friendly. More
by SUSANNUNNLAW
Employees Worked With
Martin Alvarado
June 27, 2025
Lexus of Santa Barbara is one of the best in the universe. I’m blessed to buy a car from them. They have one of the best salesman in the universe Jonathan. He is awesome. I never seen anyone better universe. I’m blessed to buy a car from them. They have one of the best salesman in the universe Jonathan. He is awesome. I never seen anyone better than him. He’s one of the unique salesman best in the universe, I’m blessed he took care of me. I’m very happy. He made my day special and give me best deal and one of the nicest SUV. He’s very talented gentleman and future. I will buy more cars from Jonathon. Thanks. More
by paul.singh6137
Employees Worked With
June 26, 2025
Friendly and helpful service. Solved a rattling problem that another Lexus dealership were unable to fix. Received the car sooner than predicted. Solved a rattling problem that another Lexus dealership were unable to fix. Received the car sooner than predicted. More
by asg73
Employees Worked With
Chris Willams
June 26, 2025
Professional, courteous and "friendly" throughout the process. First time I walked away from a car dealer, not thinking I was somehow screwed. process. First time I walked away from a car dealer, not thinking I was somehow screwed. More
by garyb925
June 26, 2025
I love shopping with Jonathon. He’s one of the best salesman in the universe very knowledgeable very intelligent very respectful very nice very helpful. Very happy very caring. ver He’s one of the best salesman in the universe very knowledgeable very intelligent very respectful very nice very helpful. Very happy very caring. very responsible. I got a best deal with him. He helped me a lot. The only reason I bought a car from Santa Barbara Alexa because he’s the best and I love shopping at Santa Barbara Lexus. I’m very happy feeling very special. Thanks for all the help and love. More
by paul.singh6137
June 25, 2025
Bought an L-Certified SUV. Staff very friendly. Good communications. No high pressure to buy. Transaction was quick. Price was very competitive and worth the drive. Staff very friendly. Good communications. No high pressure to buy. Transaction was quick. Price was very competitive and worth the drive. More
by blumerz
June 25, 2025
Lexus made my first (complimentary) service easy and convenient. Excellent service, quick turnaround .. love the car and now love the service support! convenient. Excellent service, quick turnaround .. love the car and now love the service support! More
by liepman.andy
Employees Worked With
Forget his name, not one of the above.
