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Ken Garff Lexus of Santa Barbara
Santa Barbara, CA
617 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
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Showing 617 reviews
July 04, 2025
Thanks to the fantastic team at Santa Barbara Lexus for another great service experience. Great people, keeping great cars going as if they were just out of the factory. another great service experience. Great people, keeping great cars going as if they were just out of the factory. More
by DAVIDWGC
Verified CustomerEmployees Worked With
Chris Williams, Cynthia Martinez, Nicole Tidd
July 02, 2025
The service team is very friendly and very knowledgeable. It's easy to schedule and appointment, onsite, or online. But the AI assistance for scheduling is not accurate. It's easy to schedule and appointment, onsite, or online. But the AI assistance for scheduling is not accurate. More
by nazihchibbani
Employees Worked With
Hugo, Nicole
July 02, 2025
Although the dealership is under construction, Ren was an outstanding salesman. He showed us all the features on the car prior to us buying. He made us feel comfortable with our decision. James Portman did t outstanding salesman. He showed us all the features on the car prior to us buying. He made us feel comfortable with our decision. James Portman did the financing and James is amazing! More
by a guy
Employees Worked With
Ren Kitaichi and James Portman.
July 02, 2025
Great customer service by my agent, had an over all great experience, thank you Lexus of Santa Barbara! experience, thank you Lexus of Santa Barbara! More
by suzywong12
Employees Worked With
June 30, 2025
Check in staff good . Service people changed all of my settings- horrible!!! the last thing a customer wants is to have all their personal settings Service people changed all of my settings- horrible!!! the last thing a customer wants is to have all their personal settings More
by kate
Employees Worked With
