Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Ken Garff Lexus of Santa Barbara

Santa Barbara, CA

Overview
Employees
Reviews
Vehicles
4.7
617 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
Contact Dealership
View Awards

350 Hitchcock Way

Santa Barbara, CA

93105

Directions

By Type

Showing 617 reviews

July 20, 2025

Jimi was extremely helpful and efficient in helping me with an issue with my car oil change offer I had purchased and it wasn’t logged in properly. He was professional and I appreciates his concern for m More

by Lewisbunch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimi
Report | Print
July 20, 2025

Bent backwards to fix the issues associated with the sale and delivery of our new car. More

by mkazemimd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 20, 2025

Martin was very courteous and professional, plus answered my questions. The technicians did a great job servicing my RX350. Good job! More

by KENTHOMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Alvardo
Report | Print
July 20, 2025

Good service, took care of me. The dealership was under construction during my last visit but they accommodated me just fine. More

by beefstrognenoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimi Minh
Report | Print
July 20, 2025

Chris is an excellent service advisor. Keeps customer informed and ensures service is completed on time. More

by bkurashima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher, Service Advisor
Report | Print
July 19, 2025

They did a very good job and it was a very good price. I will probably go back if they have the same special again sometime. More

by RFERER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Report | Print
July 19, 2025

Oil change took longer than I expected. After 3 hours I had to call to ask if ithe car was ready. It seems like a loaner car is never available. More

by willzales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Figueroa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 19, 2025

Everything went great from start to finish! Super friendly and awesome service. Will be coming back for future services. More

by Shellby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimi & Martin
Report | Print
July 18, 2025

We always receive topnotch service at Ken Garff Lexus of Santa Barbara. They are highly professional in all our dealings with them. More

by Bob Schwenoha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams, Nicole Tidd
Report | Print
July 18, 2025

Courteous, took time to answer concerns and questions, friendly, gave me percentage off for appropriate parts and service. More

by HAWSJG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Alvarado
Report | Print
1
...
13
14
15
...
62