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Ken Garff Lexus of Santa Barbara

Santa Barbara, CA

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Employees
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Vehicles
4.7
677 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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350 Hitchcock Way

Santa Barbara, CA

93105

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Showing 677 reviews

October 23, 2025

Dealership is easy to find. Sales people are knowledgeable and not pushy. I knew what I wanted. I knew my bottom line budget. They made it happen. More

by LESLIEBENGSON
Recommend Dealer
Yes
Employees Worked With
Don't remember names, but would recognize.
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October 23, 2025

It’s very expensive to maintain my 2019 Lexus 350. Although I love my car, I don’t know if I can afford to keep up the over $1500 maintenance. More

by Lil49mimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know any of these salespeople
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October 23, 2025

Chris Williams your Service Consultant does a great job, and very good with customers. He is knowledgeable, friendly and very service oriented. He always takes care of me and I appreciate that! More

by torresrw
Recommend Dealer
Yes
Employees Worked With
Chris Williams your Service Consultant does a great job, and very good with customers. He is knowledgeable, friendly and very service oriented. He always takes care of me and I appreciate that!
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October 22, 2025

I received friendly and prompt welcome from the staff. My service work was finished in less time then was quoted. Thank you. More

by jeffbmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo, 5 stars
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October 22, 2025

Martin was fantastic. Efficient, knowledgeable and assertive. Great experience, I can’t wait for the next visit! Thank you! More

by AIRBORNEPJY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
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October 21, 2025

I was very comfortable, they took good care of me, being a first time customer. Got everything done on time. More

by matthewdanielgeorge
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Mhin
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October 21, 2025

Clean and efficient in every aspect. Service managers were clear and friendly and professional. Nice waiting room and restrooms. Enjoyed the coffee and Emril cooking on tv. Appreciated t More

by rfzjr
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tony Carbajal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phuong Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 21, 2025

Outstanding Outstanding 14 times Move on Ask good questions or stop asking people to do your surveys More

by JEFFRISHWAIN
Recommend Dealer
Yes
Employees Worked With
Hugo
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October 20, 2025

It is quick service and very nice people there . I will use them again in the future . More

by gbliu_24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Simeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 19, 2025

Easy to book my appt and service was as quick as I was told it would be which I s greatly appreciated since I was waiting More

by slobeachgirl
Recommend Dealer
Yes
Employees Worked With
Martin
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