Ken Garff Kia Bell Road
Phoenix, AZ
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Quality Assurance Here I am not referring so much to my new car, although I love my car. However, Wally and the others made my experience pleasant, and they did not use Here I am not referring so much to my new car, although I love my car. However, Wally and the others made my experience pleasant, and they did not use up my time trying to push me over my budget. They served me with integrity and respected my position. I highly recommend Wally and the rest of Earnhardt's team. More
Earnhardt has taken care of my husband for years and has continued to do so when purchasing cars for both him and I this year. We definitely expect to continue going to Earnhardt. continued to do so when purchasing cars for both him and I this year. We definitely expect to continue going to Earnhardt. More
No Pressure, Excellent Customer Service! We thought we wouldn't even be able to get a used car. 4 hours later we drove away with our very first brand new car! I hate sales people, I literally We thought we wouldn't even be able to get a used car. 4 hours later we drove away with our very first brand new car! I hate sales people, I literally cannot stand them, Ron was laid back, answered all of our questions, and most importantly DID NOT pressure us at all. We got a great deal with an amazing rebate, and piece of mind from their affordable warranty. The whole process was easily the best experience I have ever had buying a car. I had such a pleasurable experience that a few days later I sent my sister to see Ron, and a few hours later she too drove away in a brand new Kia. I wish I could remmeber the names of the two guys in Finance that worked with us as well, also top notch service in that area as well. More
Customer service Excellent service.. Jason ALWAYS goes out of his way to provide great service and takes the time to go over everything. His great attitude is ver mu Excellent service.. Jason ALWAYS goes out of his way to provide great service and takes the time to go over everything. His great attitude is ver much appreciated More
Front Brakes/Oil Change Earnhardt Kia did an awesome job. Arrived early for my appointment and they took my car right away. They always do a GREAT JOB!! I highly recommend Earnhardt Kia did an awesome job. Arrived early for my appointment and they took my car right away. They always do a GREAT JOB!! I highly recommend them for any issues that you may have. More
Best Car Sales Experience I Have Ever Had My wife and I purchased a new Telluride SX from Earnhardt Kia and wanted to share an upfront and honest review from a real customer. Our experience wa My wife and I purchased a new Telluride SX from Earnhardt Kia and wanted to share an upfront and honest review from a real customer. Our experience was, by far, the experience you are looking to have when searching for your next vehicle. We worked with Steven Dyer at Earnhardt Kia and Steven isn't like your ordinary sales representative. He is very professional, very knowledgeable of the Kia vehicles, and he treats you like a human being by not being pushy and forcing you to make a decision. His communication while away from the dealership was prompt and it made the entire experience seemed like it was completed like the snap of your fingers. Honesty is what you look for from your sales representative and one that doesn't hide anything from you, and Steven is that guy. To anyone and everyone pursuing a Kia vehicle, go to Earnhardt Kia, ask for Steven Dyer, and your experience will be unlike any other experience you have had purchasing a vehicle. My wife and I were in and out of the dealership in less than 2 hours. Cannot thank Steven and Earnhardt Kia enough for this experience. We sure love our Telluride and so happy to be a part of the Kia and Earnhardt family!! More
Excellent Sales process We just bought the new Telluride (SX trim) and love it. Scott was totally professional and the process was smooth and stress free. I felt like we got We just bought the new Telluride (SX trim) and love it. Scott was totally professional and the process was smooth and stress free. I felt like we got a pretty fair deal given the popularity of the vehicle. We are getting a few items added (tow hitch, mud-guards, etc...) so will see how the service department runs soon. I don't anticipate any issues. More
My experience with service advisor Ron has always been professionally exceptional and honest. I feel comfortable knowing my Kia Sorrento is being taken care of. professionally exceptional and honest. I feel comfortable knowing my Kia Sorrento is being taken care of. More
Worked with Garrett. Was extremely professional, thorough and attentive. Service was completed as promised and car was clean when I picked it up. Highly recommend and attentive. Service was completed as promised and car was clean when I picked it up. Highly recommend More