Ken Garff Kia Avondale

I called Ken Garff service dept informed them my check engine light was coming on and off and sometimes car would gergle like it was out of gas, the ealiest they could get me in was 2 weeks. I dropped car engine light was coming on and off and sometimes car would gergle like it was out of gas, the ealiest they could get me in was 2 weeks. I dropped car off 10:45am was told car should be ready 3pm, 5pm ish said car is ready. They were nice enough to pay for my lift ride to and from. Told me car is fine nothing wrong but of course gave me a list of service things to take care of eventually. the next day my car gergled worse than before and the check engine light came on and stayed on. Now im afraid to drive my car because i dont want to make what ever is obviously wrong with it worse or get stranded somewhere. Ive taken the car there for 3 recalls one due to the theft issue that caused my car insurance to tripple, every time they due a complete check of the car and they have marked things were ok when they obviously were not, Not sure what to do I would like to sell this car but I cant find anyone who wants to buy a car that you can't insure due to the corners cut during the manufacturing of this car causing hundreds of thousands to be easily stolen. More

I had been taking my Kia Souls to this dealership for years and once it became Ken Garff Kia they started making up Maintenance issues out of thin air. I went to another mechanic, and magically the issue years and once it became Ken Garff Kia they started making up Maintenance issues out of thin air. I went to another mechanic, and magically the issues weren't there. More

Dylan is the best ! !! Always awesome He is respectful and very knowledge of my vehicle !! Always awesome He is respectful and very knowledge of my vehicle More

Service department never lets me down. Christopher is always helpful, honest and answers all questions. Christopher is always helpful, honest and answers all questions. More

Shadi Tawil was awesome! He really made it happen for us. We love our new Kia Seltos! And the funance guy toi was really great, fast and efficient.. we were done in 1.5 hrs t He really made it happen for us. We love our new Kia Seltos! And the funance guy toi was really great, fast and efficient.. we were done in 1.5 hrs tops. Thank you Shadi..can't say enough what time did for us! More

Shadi T. was awesome. He walked us through the entire process. He was so positive and really takes his job seriously. If you want to buy a car..ask for Shadi was awesome. He walked us through the entire process. He was so positive and really takes his job seriously. If you want to buy a car..ask for Shadi Talawi..."10" with us. Finance guy did a great job too...the entire dealership really cares about getting a deal for you and will do everything to make it happen! Thank you. We love out new 2023 Seltos. More

Quite pleased with the service we receive from Rodeo Kia. We have purchased several vehicles from this dealership. Go see Matthew he will take great care of vehicle purchase. We have purchased several vehicles from this dealership. Go see Matthew he will take great care of vehicle purchase. More

I have had some issues with service advisors in the past but Ashley went above and beyond to make my visit exceptional. She did everything to keep me informed of the status and was able to get me out way s but Ashley went above and beyond to make my visit exceptional. She did everything to keep me informed of the status and was able to get me out way sooner than anticipated. I Definitely recommend the service department and do yourself a favor and speak to Ashley. More

Great, quick service! And they didn't get grease all over the inside of the car like another Kia dealer a little further west. Dylan answered all questions we had and even And they didn't get grease all over the inside of the car like another Kia dealer a little further west. Dylan answered all questions we had and even took care of a couple things we didn't know needed to be changed. It was a much different experience than we have had at any other dealership. Will go back and recommend to my family and friends. More