Ken Garff Hyundai Surprise
Surprise, AZ
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Service advisor was great, the waiting room for service was also well kept. I was kept informed of the work being done and it was done before the time she gave me. was also well kept. I was kept informed of the work being done and it was done before the time she gave me. More
I've worked with Rodeo Hyundai since they first opened up shop in Surprise. I believe that their service department is one of the best around. They have given me timely service at a fair price. When there we shop in Surprise. I believe that their service department is one of the best around. They have given me timely service at a fair price. When there were delays they provided transportation at no cost to me. I keep coming back and I haven't been disappointed. More
Hyundai Rodeo always provides excellent customer service. Never pushes you to get services done but they will provide you with recommendations and pricing so I’ll have time to think about it. Never pushes you to get services done but they will provide you with recommendations and pricing so I’ll have time to think about it. More
Kristina & crew diagnosed & solved our ‘15 Santa Fe’s issues promptly, professionally & with utmost courtesy. I even got to discuss my car’s repairs with the mechanic involved which I’ve never been able issues promptly, professionally & with utmost courtesy. I even got to discuss my car’s repairs with the mechanic involved which I’ve never been able to at other dealers. Trust is important!m More
Being a woman makes buying a car incredibly difficult because we are never taken seriously by salesmen, but working with Steve Simpson, at Rodeo Hyundai, has been the best car buying experience I have ev because we are never taken seriously by salesmen, but working with Steve Simpson, at Rodeo Hyundai, has been the best car buying experience I have ever had. He never pressured me into anything and gave me the space I needed while looking around. He never hovered and he was able to accurately answer all of my questions. My husband and I had to wait awhile because of how busy he was, but it was worth it! He set me up with a beautiful Palisade and even got me the color that I wanted. We played a little bit of back and forth with the finance department, but none of that was a reflection of his abilities as a salesman. I will only recommend that you see Steve, he will set you up with a nice ride and not make it feel like torture. Thank you, Steve! You are number 1 car salesman for a reason. More
Great customer service experience for what could have been a disaster with other dealer services departments. Kristina was excellent and very easy to work with. been a disaster with other dealer services departments. Kristina was excellent and very easy to work with. More
The service department was very good with communication. They were able to get my vehicle in and out very quickly. I would recommend to family and friends. They were able to get my vehicle in and out very quickly. I would recommend to family and friends. More
Rodeo got us in on a Friday afternoon and Ken was fantastic. Had a problem under warranty and they got us in with no appointment and fixed the car. We did not buy from them and are from out of stare fantastic. Had a problem under warranty and they got us in with no appointment and fixed the car. We did not buy from them and are from out of stare and they crammed us into a busy schedule with no notice Great service and everyone was fantastic More
Comfortable, friendly laid back environment. On short Comfortable, friendly laid back environment. On short notice, they took me in for an oil change and do a battery check for a 2012 Santa Fe. The fir Comfortable, friendly laid back environment. On short notice, they took me in for an oil change and do a battery check for a 2012 Santa Fe. The first thing they did while checking me in was get me a readout of my battery cca. I had the oil changed and reviewed the suggestions for other services with Cheyanna, my Svc. Advisor. I had a new Battery put in and was out the door with a freshly washed vehicle with a clean bill of health, all in a timely manner and at a fair price. More