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Ken Garff Hyundai Surprise

Surprise, AZ

2.8
192 Reviews

12925 N Autoshow Ave

Surprise, AZ

85388

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Showing 192 reviews

June 04, 2019

Good Service Took in for some basic service on my Hyundai Vera Cruz. Friendly people and job was done on time and at a fair price. Would recommend them for servic More

by Retired
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Entire Service Dept
May 15, 2019

Sales experience was tops Treated well and all steps were concentrated on and well handled. Staff was courteous and knowledgeable throughout the whole sales and completion pro More

by Assisted,Bob1924
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Simpson
May 13, 2019

Great service experience Victor's team always does an excellent job. In and out in 40 minutes for my oil change. I would definitely recommend the surprise store for service More

by 2013Sonata
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Vasquez, Justin Bartlema
May 07, 2019

Great Customer Service I love servicing my vehicle at thia dealer, it’s close to home and Justin Bartlema always provides great customer. He lets me know of any promotions, More

by akhenad1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Bartlema
April 27, 2019

Allointment oops I scheduled a spring service on my 2018 Hyundai Sante Fe last Wednesday for 10:00am. After 1 3/4 hours I checked back at service desk and discovered m More

by LarR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Vasquez
April 23, 2019

I got ripped off at the service department I brought my car in to the service department for fuel system service and an oil change. The very next day there was a huge oil leak in my garage. I t More

by George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Victor Vasquez
April 06, 2019

Steven Simpson thank you! I walked into the dealership honestly not expecting to walk out with a car but thank you to Steven Simpson and the help of his colleagues they were ab More

by vctrahmltn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Simpson
April 03, 2019

Best Dealership around for Customer Service! The standard is high when taking care of customers and that is what keeps me coming back for all the service needs of my car! I forgot the young lady' More

by Sandy R
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Fuchs, Ashley
March 30, 2019

Professional and friendly! Had warranty service performed, Kaelynn set up my service apt and I worked with victor to get the services competed! I’m always able to get in when ne More

by Happy journey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor in service, Kaelynn in warranty and another service advisor ( sorry don’t remember his name!)
March 04, 2019

Always a good experience I find their service accessible even for emergencies. They are prompt and courteous and make waiting less painful with a great waiting area and even More

by Surprise Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kemper
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