Ken Garff Hyundai Southtowne
Sandy, UT
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great people...fun experience! Mario and Ron were great! They made things smooth and easy! I recommend Riverton Hyundai to anyone. I look forward to doing business with them again d Mario and Ron were great! They made things smooth and easy! I recommend Riverton Hyundai to anyone. I look forward to doing business with them again down the road. More
Won't honor their own refund policy Just an update on this situation. We contacted the dealership to try and work out a resolution only to be told by the parts manager Justin that the o Just an update on this situation. We contacted the dealership to try and work out a resolution only to be told by the parts manager Justin that the only way they will work will us is if I take down my case with BBB as well as the negative feedback that I have left them online. This practice by them is classic blackmail and is very illegal. I will update further when I have more info. I apologize as this may be long. We had a car broken in to and had keys stolen for a vehicle in the process. We contacted the Mitsubishi parts department for a replacement key which they had in stock. When we picked the key up and had it cut for the vehicle we were informed that it was the correct key for our vehicle (this was confirmed by Vin). That said that the key may need to be programmed but was most definitely the correct key. When we arrived home (40 miles away) we tried the key in the vehicle with no success. We were able to get another key by other means and contacted them to return the non working key. We have spoken to at least 3 different people at the dealership to get this returned with each of them being very uncooperative in the situation. Their written return policy of which I have copies of does not make any statement towards not being able to return the key. Getting anyone on the phone was difficult and once I had achieved this I was met with very rude responses. I was even hung up on by Kevin and Justin in a conference call. They need to honour their own policy and return the item. The people talked to at the dealership are as follows. Justin - Parts manager. Kevin Campbell - Owner. James Baird - District manager. More
irresponsible and a waste of time I am so upside with them now and salesman have quit etc.. but no one taking responsibility.. the service department has dented and scratched my vehicl I am so upside with them now and salesman have quit etc.. but no one taking responsibility.. the service department has dented and scratched my vehicle and have left grease in my car.. have been lied to continually and had my hopes dashed continually.. may have to ruin my credit now and o a voluntary repo.so much to say in such limited space.please stay from this place ..thanks More
Excellent Customer Service My experience purchasing a vehicle from Riverton Hyundai was nothing but amazing. The salesman was not pushy in any way and respected my thoughts. My experience purchasing a vehicle from Riverton Hyundai was nothing but amazing. The salesman was not pushy in any way and respected my thoughts. This was the first time I have ever been impressed with a car salesman or dealership. I really appreciated that working with our salesman was more like having a conversation with a friend rather than having someone give you their sales pitch. The test drive was great too. He reconized the things I appreciated in a vehicle and was sure to point out those features while we were driving. I felt listened to and would definitely recommend this dealership to anyone who was in need of a vehicle. Two very enthusiastic thumbs up! More
5 STAR, above and beyond service from everyone! We now have a new car dealership that we will use exclusively in the future! (when was the last time you felt like that when you bought a car???) Fr We now have a new car dealership that we will use exclusively in the future! (when was the last time you felt like that when you bought a car???) From the moment we walked in, to the moment we drove away in our new car, we were treated absolutely wonderfully and professionally by everyone that helped us in the car buying process. No pressure, no rush, no confusion and no hassle. We could not be more impressed with the personnel at this dealership and will not hesitate to refer all our friends to Riverton Hyundai / Motor group! THANK YOU all. You made it fun and totally painless to get exactly what we wanted at a great price! Gayle and Mike Dustin More
Helpful, Happy, Honest My experience buying this vehicle was very good. The people I worked with were concerned to fit my needs in a vehicle. I felt they were helpful, happy My experience buying this vehicle was very good. The people I worked with were concerned to fit my needs in a vehicle. I felt they were helpful, happy and honest More
World Class Service That was the best experience my wife & I have every had at a car dealership. We didn't know what to expect and it was nothing short of amazing. Everyo That was the best experience my wife & I have every had at a car dealership. We didn't know what to expect and it was nothing short of amazing. Everyone was knowledgeable about all the cars on the lot. They made my wife feel at ease (she stresses bad) and she and I drove out of there with no regrets or worries. I would recommend Riverton Hyundai to anyone looking for a new or used car. I will always be a customer with them from now on. More
Horrible service department I took my hyundai santa fe in to get a leak fixed. I was told it was fixed. The next day, the leak was still there. I took it in an additional 7 times I took my hyundai santa fe in to get a leak fixed. I was told it was fixed. The next day, the leak was still there. I took it in an additional 7 times to get the leak fixed. Each time they either said "good news, we couldn't find a leak so it is fixed, or we found the leak and it is fixed." The next morning the leak was still there. After that, I took it to another dealer and the next day my car was fixed. No more leak. Riverton Hyundai did nothing but waste my time and the other dealer said there were all kinds of weird marks and chards of aluminum next to my oil pan where Riverton Hyundai was doing who knows what. Do Not use their service department! More
Terrible Experience We saw a vehicle listed for sale on the internet. We dont live in SL county, so I called ahead to make sure it had not sold, and that it would be avai We saw a vehicle listed for sale on the internet. We dont live in SL county, so I called ahead to make sure it had not sold, and that it would be available later that same day for us to look at. We decided to drive all the way out to Riverton to look at the vehicle. When we arrived, we were greeted by a first salesman. When we explained that we called ahead to look at a specific vehicle, we were informed - after a long wait - that the vehicle was in their shop and not available to look at, and that we had driven all the way out to thier shop on a false pretense. I understand that large dealerships have many people working together to prepare and sell cars, however we were very dissapointed in the efficency of communication between the service dept and the people we talked to on the phone. We were then passed off to a salesman named Michael who was determined to make us change our mind on the vehicle, our budget, and our timeline and would not let us leave until he had exhausted every possible idea he had. We would not change any of our parameters, and left the dealership frustrated, and annoyed with the way we had been treated. After that strenous evening, the phone calls contiuned at contiuous rate to the point of bi-weekly pestering from Michael. I am dissapointed in the lack of customer service that Riverton Hyundai employs as well as the unorganization that resulted int he entire mess. More
If you like being lied to shop here! I am a first time car buyer. I went in and looked at cars. I was shown a few and then one in particular caught my eye. I asked the sales associate abo I am a first time car buyer. I went in and looked at cars. I was shown a few and then one in particular caught my eye. I asked the sales associate about the car. He informed me that the tires were brand new and the car was just serviced. I had not driven the car much when I bought it as I car pool. As soon as I drove the new car, the alignment was way off and pulled significantly. The tire had a slow leak and when I took it in to have it looked at the guy at the tire store showed me all four tires and they are completely bald and old. I will have to get new tires within a few months! I called and emailed the dealership asking them to please give me the new tires I was told were on the car. They pretty much accused me of lying and told me it passed inspection! I asked if they would give me a free alignment and ONE new tire. They told me at their cost it would be around $400 for all tires. I just paid an arm and a leg for this car and was told something and got another and they want ME to pay for the tires?! I would NOT recommend this place at all! I must say the service man and finance manager were helpful and nice however they are not willing to make a good first time customer a returning customer. More



