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Ken Garff Hyundai Southtowne

Sandy, UT

Overview
Employees
Reviews
Vehicles
3.7
348 Reviews
At Ken Garff Hyundai Southtowne We Hear You You might expect a car company’s top priority to be cars, but not at Ken Garff Hyundai Southtowne. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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10770 S Auto Mall Dr

Sandy, UT

84070

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Showing 348 reviews

August 07, 2023

Good service. Free car wash. Good waiting area. Didn’t take too long for them to service the vehicle. More

by Conrad.kreutzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Aug 10, 2023 -

Ken Garff Hyundai Southtowne responded

Thank you for sharing your experience, Conrad! We value your feedback and your business. We hope to see you again in the future!

July 26, 2023

It was extremely hard to schedule an apt to get my car serviced, couldn't speak to a live service desk, and their link/app wouldnt allow you to click an appt date. 2 days later I finally got a live perso More

by Driver 516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Aug 03, 2023 -

Ken Garff Hyundai Southtowne responded

Hello, Thank you for taking the time to leave a review for our dealership. We are sorry to hear that you had a frustrating experience scheduling an appointment, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Thank you. Shayne Skaggs, General Manager shaynes@kengarff.com

July 06, 2023

Car sat in service area for 8 days and had not even had diagnostic. Kept getting told maybe tomorrow. Moved to different dealership and 7 hours later it had diagnostic completed and was approved for full w More

by spudgirl12
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beth
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Jul 07, 2023 -

Ken Garff Hyundai Southtowne responded

Hello, Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Thanks. Shayne Skaggs, General Manager shaynes@kengarff.com

July 03, 2023

This visit was so much better than my last visit. From start to finish my service advisor was awesome and explained everything. Very nice and pleasant to deal with. More

by Kashchik1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth daly
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June 28, 2023

Everyone that I came in contact with was very nice very helpful. Freddie was amazing. Erin was very knowledgeable and very helpful. I loved her. More

by ghbmm
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Freddy Gechuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Stocking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin in sales she was amazing
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Jun 29, 2023 -

Ken Garff Hyundai Southtowne responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you. Thanks again!

June 25, 2023

Greg was amazing. Very patient caring and had all the answers we needed. He is the best !!! Would recommended his to anyone . More

by Croc_hunter00
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Greg Joyce
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Jun 26, 2023 -

Ken Garff Hyundai Southtowne responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future! Thank you.

June 24, 2023

My lube oil, ture rotation went well. They finished the job early, or it seemed earlier than usual. More

by lostinroy
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Beth Daly
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Jun 26, 2023 -

Ken Garff Hyundai Southtowne responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you. Thanks again!

May 23, 2023

Jayon my service advisor was polite and efficient. My total experience was fast and great. More

by tonyajcoffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayon at Southtown Mall
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May 16, 2023

Old time service and courtesy. .. excellent attention to detail in most areas except for clean up of engine. More

by CWSHARP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle, Dana
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May 12, 2023

They were friendly and professional through the whole process. This is the second car we have purchased with them and we would return again. More

by Stacey
Recommend Dealer
Yes
Employees Worked With
Boo R.
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May 18, 2023 -

Ken Garff Hyundai Southtowne responded

Thank you for the review, Stacey! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you. Thanks again!

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