Ken Garff Hyundai Southtowne

Great service My experience was nothing but positive. I never once felt pressured and Sean was always professional and never pushed me into my purchase. I have been My experience was nothing but positive. I never once felt pressured and Sean was always professional and never pushed me into my purchase. I have been completely satisfied with Sean and my whole car buying experience. More

A great place to go when you know what you want Kellen was professional and direct with me throughout my visits to the dealership and he was very knowledgeable when it came to my vehicle of choice ( Kellen was professional and direct with me throughout my visits to the dealership and he was very knowledgeable when it came to my vehicle of choice (Tucson) as well as other vehicles or practices throughout the dealership. I came away from my car buying experience please with Ken Garff Hyundai's service and will definitely be returning for services and to buy additional vehicles! More

Partial As stated before in a previous comment I went in to trade in a vehicle it took over a month to get the vehicle I understood the first two delays but a As stated before in a previous comment I went in to trade in a vehicle it took over a month to get the vehicle I understood the first two delays but after three weeks I was called and told the vehicle was lost and they weren't sure when it would come in although they did provide me with two separate loaner vehicles in the meantime which I did appreciate a lot I didn't like the lack of communication I received on the vehicle I had to call almost daily in that month timeframe to get an update and I would be told to be there the next day and then the next day came and it wasn't I probably received three phone calls in the whole month of waiting for the vehicle one day I called and talk to a sales manager I believe his name was Jeff to get an update and he told me since my sales person wasn't there that's why I haven't heard an update which also gave me a bad vibe knowing that if my sales person is out sick or on vacation it made me feel like I wasn't going to get help when I finally got the vehicle I moved all my stuff over I was given the keys and told that information regarding the vehicle was in the glove box and that was it I wasn't told any features I wasn't showing any features I was there for five minutes given the vehicle and excused to leave. The day I went in to trade in the vehicle the sales person was great he was very friendly he had a smile on his face he was very clean in appearance it was just after that was a bad experience More

Great price with a few hiccups along the way. Overall a good experience buying a car from Ken Garff Hyundai. One of the better car dealership experiences, however not perfect in their finance depa Overall a good experience buying a car from Ken Garff Hyundai. One of the better car dealership experiences, however not perfect in their finance department. After 3 weeks they still hadn't payed off my trade in... I had to call multiple times to get them to finally pay it off so I don't have to worry about missing a payment... besides that pretty good experience. More

Review Kellen DeVoogd was incredibly patient answering our endless questions and made the car purchase a fairly entertaining process. 10/10 would recommend a Kellen DeVoogd was incredibly patient answering our endless questions and made the car purchase a fairly entertaining process. 10/10 would recommend and go again. More

Great Experience We went looking for an S UV that would meet our needs and would not cost a fortune. There was no pressure and we were shown all possibilities that we We went looking for an S UV that would meet our needs and would not cost a fortune. There was no pressure and we were shown all possibilities that were in our price range. We liked what we saw, but my wife was set on a red vehicle. The salesman worked to find one, but no luck. Then he happened to find one that was not listed on the inventory. We worked out a great lease deal and were treated with amazing respect. We drove off the lot in a new Santa Fe, a deeply satisfied customer. I highly recommend this dealership! More

Good dealership with competent staff. Freddy was great to work with and I appreciated them staying late into the evening to deliver on my expectations. I will be a return customer. Freddy was great to work with and I appreciated them staying late into the evening to deliver on my expectations. I will be a return customer. More

Review Everything went as I expected. Got the car at a good price. Nice car. Everyone was pleasant and helpful. No complaints. Nothing else to add. Everything went as I expected. Got the car at a good price. Nice car. Everyone was pleasant and helpful. No complaints. Nothing else to add. More

Satisfied Dealership has excellent customer service. I had a very friendly salesperson. I would return again when the need a rises and also i would recommend Dealership has excellent customer service. I had a very friendly salesperson. I would return again when the need a rises and also i would recommend this dealership to family and friends. More

They Heard Me Tom Parr helped me out and he was a joy to work with, nice, knowledgeable, good listener. I didn't feel pushed and simply enjoyed my time looking for Tom Parr helped me out and he was a joy to work with, nice, knowledgeable, good listener. I didn't feel pushed and simply enjoyed my time looking for a car. More