Back

Ken Garff Honda of Orem

Orem, UT

not yet
rated
143 Reviews

195 E University Pkwy

Orem, UT

84058

Directions

By Type

Showing 143 reviews

November 19, 2018

Terrible customer service I had scheduled an appointment in advance to have my recalled airbag replaced. After taking time off of work and re-arranging my schedule, I show up a More

by mharris
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure who the person was in the services department - did not get his name.
Nov 20, 2018 -

Ken Garff Honda of Orem responded

We are so sorry to hear about this experience. We understand how frustrating it is to have to rearrange your schedule, and then have it be a waste of time. We would love the opportunity to speak with you about this and try to make things right. We can't look up your info based off your review. Will you please reach out to our Brand Advocacy Manager, Carli Anderson, at 801.714.2284 or carlia@kengarff.com? We look forward to speaking with you.

November 02, 2017

Terrible We have had nothing but problems since purchasing our Honda Accord here. We were involved in an accident that destroyed the left side of the car. We t More

by B@nanas1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
October 09, 2017

From love to hate I bought a new Honda Ridgeline in May 2014 from Ken Garff. They were my all-time favorite dealership, so much so that I have had my Ridgeline service More

by Brian Cole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Spencer the asst manager
July 31, 2017

Great to work with! My experience at Ken Garff was great. It was low pressure, which was a big deal to me. They also had me in and out quickly. Ask for Brent! More

by Katysuev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent
July 28, 2017

Great customer service! Everyone in this dealership was friendly, courteous, and helpful. I liked the atmosphere also. The service people were also very friendly and helpful. More

by JULIE ABBOTT
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Walker
July 18, 2017

New car purchase with trade in In and out in under two hours which included trade in, financing, and all the paperwork for my brand-new 2017 CRV. Great customer service and very kno More

by steve2528
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Stewart. JJ Wilkinson
July 14, 2017

Great no pressure experience I worked with Bob and he was great. I was picky on what I wanted and I didn't want to be pushed into anything. He didn't push at all. It took me a cou More

by Rvd7867
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob and Randy
July 14, 2017

3rd Purchase This was my third purchase from Ken Garff Honda of Orem. They really made car buying experience easy. Love the amazing atmosphere, the employees reall More

by KiLey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul for sale Colton for financing
June 25, 2017

Great prices in used vehicles Randy was a honest salesman and I got a great vehicle for a great price! I drove from Bozeman and Randy helped me shuttle from rent a car center for More

by Joe 1952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
June 11, 2017

Amazing friendly service! We worked with Cornel C. who was knowledgeable and patient while we decided which model we were most interested in. He was understanding and friendly More

by AliciaK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cornel C(sales associate) , David R (Finance manager)