Ken Garff Honda Riverdale - Service Center

They are honest with me and do a good job. And do a Very good. And do a Very good. More

Great experience. Josh in the service department was my guy. He kept me informed of what was going with my car. Which is really important. I even had a question on my Josh in the service department was my guy. He kept me informed of what was going with my car. Which is really important. I even had a question on my car. The next day. So I text Josh and he found out the answer for me. Come to find out it was his day off and he still called the dealer and found out the answer to my question. Thanks Josh . I also liked the shuttle service. It's nice not to have to find a ride home after you drop off your car. And 2 days later when my car was repaired I called the shuttle driver they came to my house and drove me back to the dealership. Shuttle drivers name was Steve very nice guy. Thanks to everyone the cars been great. More

Everything went well and Frank was amazing to work with. Answered all my questions (few) and was very accommodating. Answered all my questions (few) and was very accommodating. More

Everyone was so nice and left the car clean and ready to go. This was my first great experience with a Ken Garff service center. go. This was my first great experience with a Ken Garff service center. More

The Riverdale service center was fast and professional for my wife. I liked the full service report being sent to my phone, as well as the video showing proof of fluid levels & changes made. for my wife. I liked the full service report being sent to my phone, as well as the video showing proof of fluid levels & changes made. More

Jesse greeted me at the appointed time and got my car into the Service area quickly. The expected wait time was considerably less than initially anticipated. Jesse took the time to answer my questions into the Service area quickly. The expected wait time was considerably less than initially anticipated. Jesse took the time to answer my questions of what service I should be looking at given the lower mileage on my car. I appreciated Jesse's recommendations, his helpfulness, and his courtesy. I told Jesse the next time I bring my Honda in, I hope I am able to work with him again. To me he is the type of Service Advisor a company wants to represent them. When I take my car in for service, I always wonder if more will be suggested than actually necessary, but I was very comfortable dealing with Jesse. More

Great customer service. Friendly staff. They kept me in formed whe I waited. Sent video of my cabin fters. Friendly staff. They kept me in formed whe I waited. Sent video of my cabin fters. More

We have an old 2021 suburban that is starting to show its age; i am appreciative to Ken Garff their multi point inspection that helps me prevent problems before they happen. age; i am appreciative to Ken Garff their multi point inspection that helps me prevent problems before they happen. More

Excellent service, video recording that showed the issue was extremely helpful to see exact pri lemon and fix, fix was fully covered by the warranty. Happy with the service department was extremely helpful to see exact pri lemon and fix, fix was fully covered by the warranty. Happy with the service department More