Back

Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,823 Reviews

2,823 Reviews of Ken Garff Honda Riverdale - Service Center

Sort by
July 11, 2022

I know I could get my oil changed at many quick lube shops, but I like to take my Honda back to the dealership where I get outstanding service, a fair price, and know that my car will continue to serve More

by HappyHonda19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2022

Finding the source of a buzzing sound could be a very difficult task. They found the source, fixed it, and cleaned my car as well! :) Using the shuttle service makes it a 'no stress' situation for me More

by sunrise2c2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2022

Ken Garff is head and shoulders above the competition. I arrived at my appointment time. The service was completed faster than expected. Fantastic! More

by dhchecketts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Gum
Jul 11, 2022 -

Ken Garff Honda Riverdale responded

Hello, Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience with our service department. Please feel free to reach out if you need anything else. Take care!

July 09, 2022

Great customer service Frank was very helpful. I did hit a pot hole in your parking lot that through of my car's balance which increased the price of my service I had planned however Frank was kin More

by AWEY16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2022

I always have a good experience at Ken Garff service center. Future items that need to be done on my car are always brought to my attention, but never forced into the initial reason I'm there. Jesse w More

by ALLYSONMATHESON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2022

Thank you for all you do! You all are like family and I wouldn’t go anywhere else for any of my car needs. You’re all the best :) More

by BIA.J.BOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel King
July 08, 2022

Very disappointed. No real diagnostic. What they did did not fix the problem. No video over view. My car is worse then when I brought it in. Hourly rates are to hi More

by jsmile123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Haro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Ken Garff Honda Riverdale responded

Hello, Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. Please feel free to contact us directly using the information below if there is anything we can do to make your experience better. Thanks. Joey Burns, General Manager joeyb@kengarff.com

July 08, 2022

Collin and the service staff were very helpful and friendly. When I picked up my vehicle, I noticed a noise from something that fell into the fan under the cabin air filter. Collin and a service tech More

by ZW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Gum, Sadie Gray
July 08, 2022

After it got serviced, the back up camera turned to be different the lines that were there before were gone. Just don’t have time to take it back. More

by SWEETS_WALKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Caldwell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Ken Garff Honda Riverdale responded

Hello, Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. Please feel free to contact us directly using the information below if there is anything we can do to make your experience better. Thanks. Joey Burns, General Manager joeyb@kengarff.com

July 08, 2022

Jacob did an awesome job staying in communication with me. Once provided with my extended warranty information, Jacob made sure I got the part I needed and had it handled within the week. He didn’t try to More

by kyleew94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
88
...