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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,823 Reviews

2,823 Reviews of Ken Garff Honda Riverdale - Service Center

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July 16, 2022

They were Very nice very knowledgeable. They were quick and very easy to work with More

by PATRISH29@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2022

Came in for oil & brake fluid change, service tech forgot to reset “oil minder” so, by the time I discovered the problem (and reset it myself), some mileage went by making such reminder less reliable for det More

by REED2SKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2022

The promised fix for the car we purchased was done very well and matched our expectations. More

by Juke family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Briscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Lockwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Ken Garff Honda Riverdale responded

Thank you for the review, Juke Family! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

July 14, 2022

Super quick and easy process was able to drop it off and they had it done before noon!!! Absolutely phenomenal customer service too kept me updated throughout the entire process. 11/10 would recommend More

by SCOTTASNYDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Eastburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hurd, Nicole Martinez, Collin Gum
Jul 15, 2022 -

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

July 14, 2022

Dealer quoted me $1600 for AC compressor replacement and Freon regeneration. Another local mechanic looked at it and said the compressor was not broken. Said the dealership mechanic did not do a thorough jo More

by tiffanyjohnson1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Caldwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Ken Garff Honda Riverdale responded

Hello Tiffany, Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. Please feel free to contact us directly using the information below if there is anything we can do to make your experience better. Thanks. Joey Burns, General Manager joeyb@kengarff.com

July 13, 2022

In a world where traditional values of trust and work ethic are waning, it's nice to find a business that still exudes those values. Customers like me want to do business with honest people who communica More

by jeff.hicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2022

Very nice and very helpful. I was informed about everything and appreciated the rides to and from home. Service rep was fantastic More

by blaine_pierson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2022

Frank Perez was a pleasure to work with :) Frank is professional, courteous, patient and extremely knowledgeable. The entire Ken Garff Riverdale Service Center Staff is OUTSTANDING !! More

by vickie5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2022

Always receive good service when we bring our Pilot in for the necessary service as required. More

by barbcheshi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2022

I went in for a oil change and they did an awesome job. Thank you More

by dsroberts46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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