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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,736 Reviews

2,736 Reviews of Ken Garff Honda Riverdale - Service Center

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January 10, 2025

Easy and helpful when I wasn't sure what was going on or what to do about it since I wasn't near home. More

by srae_stokes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 09, 2025

He was very friendly explained everything well . ..nice to work with great job just need our recall now More

by gaylynn_smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 04, 2025

Made an appointment to get the oil change done and transmission fluid changed and they did it fast but they did not clean up all the fluid that made a mess and you can smell it when you come to a stop More

by Burgi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Ken Garff Honda Riverdale responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Joey Burns, General Manager joeyb@kengarff.com

January 01, 2025

Frank at the service department has been great to work with and is very helpful when I call More

by mwhite31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 01, 2025

The service that I receive from this dealership is only surpassed by their customer service. I would recommend working with them to everyone More

by jphilamalee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Youngdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

December 28, 2024

Friendly people, work was done well. Service tech was great and very helpful to me. More

by Kg61194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Youngdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

December 28, 2024

Service department was great, however, experience on purchasing my 2024 Honda HRV was not great. More

by inarogers312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Youngdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Ken Garff Honda Riverdale responded

Thank you for your review. We’re sorry to hear that your car-buying experience with us did not meet your expectations. We’d like to hear more about what happened so that we can look further into this issue. Please reach out to us at the contact information listed below at your earliest convenience. Joey Burns, General Manager joeyb@kengarff.com

December 28, 2024

Service department has good customer service. Greet you promptly upon arrival. They keep you informed as the service is being completed. More

by mrspiggy123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

We have enjoyed the service we have received from Ken Garff Honda so far. They have been friendly and helpful. We enjoy our Honda. Happy New Year! More

by Rdavis1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you! Happy New Year!

December 28, 2024

Great service. I have been a customer for 15 years. Always happy with my experiences. More

by chelseamonson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

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