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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,799 Reviews

2,799 Reviews of Ken Garff Honda Riverdale - Service Center

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October 24, 2024

Went in for a factory recall, they had it done very quickly, were very efficient More

by joels611
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad, salesman was very nice and helpful, not pushy at all
Nov 04, 2024 -

Ken Garff Honda Riverdale responded

Thank you for your review, we appreciate your feedback! If there's anything we can do to assist you further, please feel free to reach out directly! Joey Burns, General Manager joeyb@kengarff.com

October 21, 2024

Frank did an amazing job taking care of us. He explained the service being done and recommended service to keep the car going g for many years to come More

by BVORWALER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

October 19, 2024

Excelent service end good personal they are very friendly the only thing is the construction More

by hmurillo14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

October 19, 2024

This performance exceeded my expectations! They pick up and dropped off my car and took care of everything with great communication and speed! More

by anoel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

October 11, 2024

This dealership - Ken Garff - is the best I have ever worked with. The personnel across the board are professional, knowledgeable, friendly, but most of all they work as a team. As a non- mech, non- te More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Briscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Youngdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler &Matt in Sales and Justin and team over in Collision
Oct 14, 2024 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

September 04, 2024

Offered free valet service to pick up and drop off my car. Rescheduled the appointment to a less busy day to provide faster turn around. If the service wasn’t completed, they would have provided a free r More

by rowdya22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Tyler is always helpful, available and knowledgeable. He’s been helpful with our last 2 CRVs. Jesse is my go to in service. Always calls back, follows up and is very knowledgeable. This was my first in More

by bowdenriverbend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Briscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

May 15, 2024

Kyle and Frank performed the assessment quickly and fixed the immediate problem swiftly. My brakes are working good. There were other items that they recommended should be done, unfortunately we have to wait More

by genriqz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Youngdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

Lizzy was friendly, professional, patient, and truly understanding. I will happily go back to see her for my vehicle needs. My car was ready when promised and all extra services were discussed beforehan More

by 01sarataylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

April 08, 2024

I had a. very good experience . Lizzy was so attentive, and easy to work with. She was friendly and very professional.. She kept me informed during the whole More

by KATHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Ken Garff Honda Riverdale responded

Thanks for your review, Kathy! It is wonderful to hear that Lizzy provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

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