Ken Garff Honda Riverdale - Service Center

Great Service Representative Melissa was so nice and helpful. She is very knowledgeable in her job! I would highly recommend her for any services need at this dealership. Melissa was so nice and helpful. She is very knowledgeable in her job! I would highly recommend her for any services need at this dealership. More

They forgot to correctly mount a piece under my car. I have already sent an email about this, so I won't go through the whole situation. But they did not secure a piece under my car that came loose the I have already sent an email about this, so I won't go through the whole situation. But they did not secure a piece under my car that came loose the next day on my drive to Seattle. It cost me 2-3 hours, fortunately the Honda in Bouse took care of it. I'm surprised I never heard back from someone about my complaint. Regardless, I'm never bringing my Hinda back to Riverdale for service. More

Cares about me and my car Great service, excellent care and concern for my personal life and how the repairs were impacting it. Kevin made it easy for me to take care of what Great service, excellent care and concern for my personal life and how the repairs were impacting it. Kevin made it easy for me to take care of what I needed to do so that my impending vacation was not disrupted by inconvenient car repairs. More

Mechanic was rude I had to buy an older car and when I took it in to have everything checked, the mechanic that help me was rude about the issues it had ans snickered a I had to buy an older car and when I took it in to have everything checked, the mechanic that help me was rude about the issues it had ans snickered about my problems. I will not go back More

Cost of parts Needed new Alternator, 500 for the part was more than I think it should be, But Honda took care of me since I was just schedule for an oil change Needed new Alternator, 500 for the part was more than I think it should be, But Honda took care of me since I was just schedule for an oil change More

Great Customer Service Took my car in to get serviced today, was greeted with great customer service and my car was done well before they predicted. Happy Customer here! Took my car in to get serviced today, was greeted with great customer service and my car was done well before they predicted. Happy Customer here! More

CRV Headlight Repair and AC Diagnosis Excellent and prompt service. The cost of the AC repair was given over the phone. But the diagnosis charge was not given until I received the bill. Excellent and prompt service. The cost of the AC repair was given over the phone. But the diagnosis charge was not given until I received the bill. More

Quick and easy Alex was very helpful and explained what was happening. He came to me whenever he had news about my car and when it was going to take longer than expe Alex was very helpful and explained what was happening. He came to me whenever he had news about my car and when it was going to take longer than expected, called the shuttle service to take us home. More

Always very friendly The times I have been to Ken Garff I have been treated very well. Everyone is so friendly. Very informative on what needs to be done. The times I have been to Ken Garff I have been treated very well. Everyone is so friendly. Very informative on what needs to be done. More

Excellent Staff was friendly, service was fast I was in and out within an hour! I would recommend Ken Garff Honda Riverdale to friends and family Staff was friendly, service was fast I was in and out within an hour! I would recommend Ken Garff Honda Riverdale to friends and family More