Ken Garff Honda Riverdale - Service Center

Awesome service department! I have always had a great experience with the service department at Ken Garff Honda. Even when they are super busy they still take the time to listen I have always had a great experience with the service department at Ken Garff Honda. Even when they are super busy they still take the time to listen and answer questions. I really like this dealership, but even if I didn't I would likely buy another car there for the service department alone! More

Great service Helpful and curtius the moment I walked, Merissa checked me gave me a estimate time of completion, and asked if I needed a ride anywhere or if I was g Helpful and curtius the moment I walked, Merissa checked me gave me a estimate time of completion, and asked if I needed a ride anywhere or if I was going to wait. She kept me up to date as to when the took my vehicle and when they completed with it as well. She went over the technicians recommended maintenance for next 5ike as well as the price breakdown. Overall a great experience More

Kevin is very knowledgeable and helpful Kevin is very knowledgeable and helpful Great communication fast service and all-around a great experience I will be back thanks and have a great d Kevin is very knowledgeable and helpful Great communication fast service and all-around a great experience I will be back thanks and have a great day More

Another Happy Experience at Honda We are always treated with respect. They do a great job keeping us informed on the progress of our vehicle. The technicians are competent as are thos We are always treated with respect. They do a great job keeping us informed on the progress of our vehicle. The technicians are competent as are those who serve you initially. It’s always nice to get into a clean car when they are finished. More

Very well done Extremely good service! Very satisfied The guy that helped over the phone was so wonderful to work with. I love the video and paper work with ever Extremely good service! Very satisfied The guy that helped over the phone was so wonderful to work with. I love the video and paper work with everything including further repairs needed. Thanks for everything! More

Good customer service Service advisiors took the time to explain and respond to many questions regarding the need to replace our tires on a 1-yr old car. Service advisiors took the time to explain and respond to many questions regarding the need to replace our tires on a 1-yr old car. More

I was towed they got me in and out back on the road. The service was quick and got me to work on time.Had a drink and read the paper while i was waiting in a cool and clean area. The service was quick and got me to work on time.Had a drink and read the paper while i was waiting in a cool and clean area. More

Icome from Arizona for Honda service. I keep going back for service, even though I have to drive 800 miles. I like the friendly service. I also like the free soda and popcorn. I come in I keep going back for service, even though I have to drive 800 miles. I like the friendly service. I also like the free soda and popcorn. I come into Utah once or twice a year from Arizona nd definately go to Ken Garff Honda for service. More

Not the best I buy Honda's for there reliability, I just wish the service department was as reliable. Everybody is nice but, incompetent at their job. It took me I buy Honda's for there reliability, I just wish the service department was as reliable. Everybody is nice but, incompetent at their job. It took me 7 time bringing in my Pilot before they figured out how to fix it. The suspension would make a noise over big bumps, and we'd go for a ride and these guys could not hear it. It was several times I was told they could not reproduce the problem (get these guys some hearing aids). They finally said well... It could be this so will try it (still under warranty). After replacing the bushings, the noise stopped (I'll be damned). Of course it returned several months later, but I'll just deal with it because the thought of having to explain this again to these tone deaf people is enough to make me never want buy a Honda again. More

Done faster than expected We dropped off our pilot in order to get new key reprogrammed. We were expecting not to get it back for half the day, however, they managed to get it We dropped off our pilot in order to get new key reprogrammed. We were expecting not to get it back for half the day, however, they managed to get it all completed in half an hour. More