Ken Garff Honda Riverdale - Service Center

Great Made an appointment over the phone, why didn't the next day they were waiting for me and took my car right in. While I was waiting I enjoyed a few ref Made an appointment over the phone, why didn't the next day they were waiting for me and took my car right in. While I was waiting I enjoyed a few refreshments, wandering around and look at the new cars. They came out at one point to explain to me that my battery was failing and because it was under warranty they replaced it free. The wait was a little longer than I expected, but that could have been because of the battery when it was done they went through the bill with me and I went out and got into my newly washed newly vacuumed car and went home. No problems no hassles. More

Recall Had gear shift handle replaced on a recall. Great job and very quick. Everyone was very friendly. I would definitely recommend this dealership to all Had gear shift handle replaced on a recall. Great job and very quick. Everyone was very friendly. I would definitely recommend this dealership to all my friends. More

So helpful and knowledgeable I’m super happy with the service we got here! I brought my car in and there were multiple problems and just from me discussing the issues with the tec I’m super happy with the service we got here! I brought my car in and there were multiple problems and just from me discussing the issues with the technician he was able to make a pretty accurate assessment of what was wrong. The cost to fix it was just what he said it would be and they were very quick even with how busy it was. More

Willing to do what is right The service was great yet there were some issues with communication (not able to readily get in contact with the service rep). Merissa went out of her The service was great yet there were some issues with communication (not able to readily get in contact with the service rep). Merissa went out of her way to resolve the issue. More

perfect Kevin was great. The problem wasn't know on what was wrong let alone how to get it handled. He got to the bottom of it. Kevin was great. The problem wasn't know on what was wrong let alone how to get it handled. He got to the bottom of it. More

Good, no concerns Had shuttle service both going home and picked up. Have no complaints at all. Everyone was very helpful . I would complement all who I dealt with. Had shuttle service both going home and picked up. Have no complaints at all. Everyone was very helpful . I would complement all who I dealt with.and frirenfdly. More

gettinfg my airbag recall fixed Service was great, staff friendly and courteous. It was done in a timely manner. Same day and as i asked, nothing extra was done. I was very appreciat Service was great, staff friendly and courteous. It was done in a timely manner. Same day and as i asked, nothing extra was done. I was very appreciative. More

Marissa Cook, customer service representative I took my car in for a repair. Marissa Cook was my service representative. She made my experience very pleasant. She is helpful, knowledgeable and I took my car in for a repair. Marissa Cook was my service representative. She made my experience very pleasant. She is helpful, knowledgeable and professional. I will always take my car into Honda for repairs. More

Friendly and honest people The repair was done in a timely manner and they did a great job and my car is still running great. I will recommend the service department to all. The repair was done in a timely manner and they did a great job and my car is still running great. I will recommend the service department to all. More

Service The people were great and super friendly. They walked me through everything and if I had any questions. Explain it to me in a way I understood without The people were great and super friendly. They walked me through everything and if I had any questions. Explain it to me in a way I understood without making me fee dumb. More