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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,736 Reviews

2,736 Reviews of Ken Garff Honda Riverdale - Service Center

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February 16, 2025

Awesome customer service, informative, honest and fair. I will return there for future del sol service. More

by rtonto64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Youngdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 13, 2025

Frank was AMAZING to work with and I would highly recommend him to anyone. He was very knowledgeable and personable and did everything in his power to make a very expensive repair a little easier to More

by scott.katie.young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Service was fast and easy. There was a little bit a chaos with all the new constructions going on around the property but they handled it well and got my car taken care of. More

by TYAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Youngdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

The Riverdale service department was a xxxx show! I waited 3 1/2 hours to have an omissions test. More

by debpeterson.now
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Youngdell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Ken Garff Honda Riverdale responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Joey Burns, General Manager joeyb@kengarff.com

February 09, 2025

Ken Garff Honda Riverdale is the only pay I go to for Service and Cars. More

by PEEBSJN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

Jacob was fantastic to work with and he was very personable! He is a great employee! More

by daytonconst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 03, 2025

I have bought 2 cars at this dealership. I've always liked it. My battery died after only 3 months. They came and charged it, I let it run for 50 minutes but the next day it was dead a More

by ramonastyle1900
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Cashin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Spjut
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

I have been using your dealership for seven years. I don’t find it to be as service oriented as it used to be, but I know that. You have a lot of building going on there, and it looks like you got a l More

by wandawaddell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Ken Garff Honda Riverdale responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Joey Burns, General Manager joeyb@kengarff.com

February 03, 2025

Kyle was very helpful and quick to act to find and fix the oil leak More

by TUTTLE1665
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Youngdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 01, 2025

Dependable and personable. Good communicator. Follows through on promises. I feel confident taking my car to Ken Garf and have always been satisfied. More

by Lezligunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Youngdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!