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Ken Garff Honda Riverdale - Service Center
Ogden, UT
2,901 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,901 Reviews of Ken Garff Honda Riverdale - Service Center
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February 16, 2025
Needs Major improvement has a Hostile customer facing environment very much who you know or your not worth the time Prices change without warning and can't be explained even by management also if you don environment very much who you know or your not worth the time Prices change without warning and can't be explained even by management also if you don't give a satisfactory review they continue to resend the review over and over again with any follow-up to try and force you to change it very shady! More
by showersjohn12
Verified CustomerEmployees Worked With
February 13, 2025
Frank was AMAZING to work with and I would highly recommend him to anyone. He was very knowledgeable and personable and did everything in his power to make a very expensive repair a little easier to recommend him to anyone. He was very knowledgeable and personable and did everything in his power to make a very expensive repair a little easier to handle. Compassion goes a long way when working with the public and he did an excellent job. More
by scott.katie.young
February 13, 2025
Service was fast and easy. There was a little bit a chaos with all the new constructions going on around the property but they handled it well and got my car taken care of. There was a little bit a chaos with all the new constructions going on around the property but they handled it well and got my car taken care of. More
by TYAMES
Employees Worked With
February 09, 2025
Ken Garff Honda Riverdale is the only pay I go to for Service and Cars. Service and Cars. More
by PEEBSJN
Employees Worked With
February 09, 2025
The Riverdale service department was a xxxx show! I waited 3 1/2 hours to have an omissions test. I waited 3 1/2 hours to have an omissions test. More
by debpeterson.now
Employees Worked With
February 08, 2025
Jacob was fantastic to work with and he was very personable! He is a great employee! personable! He is a great employee! More
by daytonconst
Employees Worked With
February 03, 2025
Kyle was very helpful and quick to act to find and fix the oil leak the oil leak More
by TUTTLE1665
Employees Worked With
February 03, 2025
I have been using your dealership for seven years. I don’t find it to be as service oriented as it used to be, but I know that. You have a lot of building going on there, and it looks like you got a l I don’t find it to be as service oriented as it used to be, but I know that. You have a lot of building going on there, and it looks like you got a lot of new people. The person who took care of me was very nice and helpful. But there was a little bit of confusion about when my car was finished. I was there for a couple of hours. More
by wandawaddell
Employees Worked With
February 03, 2025
I have bought 2 cars at this dealership. I've always liked it. My battery died after only 3 months. They came and charged it, I let it run for 50 minutes but the next day it was dead a I've always liked it. My battery died after only 3 months. They came and charged it, I let it run for 50 minutes but the next day it was dead again. They came and towed it, but while trying to get it on the truck it was not going in a straight line so the driver got out and adjusted the line and my steering wheel. I didn't think to much about that until Frank Perez called to tell me and told me they couldn't get the battery and 4 other people were waiting. He then asked me if I hit anything like about 4 times. I told him I would know if l had, he then said he that the underlying protection was ripped off. He acted like he didn't believe me when I told him it has to be done when they towed it He said ( I wouldn't know because I wasn't there )!! In a sarcastic way and said there are two screws that were ripped all the way off. He said they fixed it but I'm worried about it not staying in place. Also for 11 day's I didn't have a car and he said they didn't have loaner cars. I that was very disappointing. I had a friend looking for a car but when I told her how much trouble I had she went somewhere else. More
by ramonastyle1900
February 01, 2025
The work was completed as promised. No wait to drop off or pick up. The shop is being remodeled but things worked out fine. No wait to drop off or pick up. The shop is being remodeled but things worked out fine. More
by nicholls25
Employees Worked With
