Ken Garff Honda Riverdale - Service Center

Always great. Kept me updated with my vehicle and informed me on additional maintenance my car may need. They were such a great help and answered my questions that I had. Always a great experience wi informed me on additional maintenance my car may need. They were such a great help and answered my questions that I had. Always a great experience with Honda ! More

I took my car in to the service center for an airbag I took my car in to the service center for an airbag recall. Service was quick and service department employees were all helpful. Of course they d I took my car in to the service center for an airbag recall. Service was quick and service department employees were all helpful. Of course they did an inspection of my entire vehicle and pointed out some things that need to be repaired. Even though I opted not to do those repairs I will have to say everything they pointed out was legitimate. More

Service was quite good. Took me in without an appointment. However, unclear on how my oil change discount was applied. Not explained well enough for me to understand. appointment. However, unclear on how my oil change discount was applied. Not explained well enough for me to understand. More

Overall just a wonderful experience , I believe a lot of times people don’t change their oil on time because they hate going in to dealerships or fast lube sort of places because it’s ju , I believe a lot of times people don’t change their oil on time because they hate going in to dealerships or fast lube sort of places because it’s just a hassle. The location of this Ken Garff is ideal for many reasons, there’s food and shopping close by and you can get errands done while service is Being performed on your vehicle and to top it off somebody drop you off and pick you back up. In my case I went out with my girlfriend and grabbed a bite to eat and then went to target I got a call from them about an hour later saying my car was finished and I can pick it up at my convenience. When I got back to the shop it was so nice to be able to have an espresso and a Coke for the road. Everyone was very professional friendly and quick and when I picked up my truck it was cleaner than it had been in a couple of weeks. Thank you guys for doing such a good job and making me happy. Rodney Phipps More

Great job! Had recall and some maintenance work completed. In addition I was provided a list of recommended maintenance procedures accompanied by the cost of those for future planning. completed. In addition I was provided a list of recommended maintenance procedures accompanied by the cost of those for future planning. More

Always professional and friendly. I only have my vehicle serviced here. Watching the video as the mechanic worked on my car was so reassuring that a great work up was being done. serviced here. Watching the video as the mechanic worked on my car was so reassuring that a great work up was being done. More

Difficult situation,handled well We have had Ken Garff Honda perform multiple services on our vehicles over the past couple of years. During the last two years, we've had one vehicle We have had Ken Garff Honda perform multiple services on our vehicles over the past couple of years. During the last two years, we've had one vehicle in particular that has had a series of complicated issues. The service department has worked hard to address the problems and work with us to keep the cost as low as possible. The most recent issue was very complicated, expensive, and likely related to past issues. The service advisor, mechanic, and service supervisor handled the situation in a way that exemplifies good customer services. Thank you for "doing the right thing" in a way that you didn't have to, but was much appreciated. More

Fast friendly service. They always tell you if they find something that needs to be fixed. They send you a video of them looking at your engine. something that needs to be fixed. They send you a video of them looking at your engine. More

Craig was up front, thorough, and professional. The waiting room was comfortable, great drink machine, and quick service. WiFi was easy to connect to so I worked while my car was serviced. The techni waiting room was comfortable, great drink machine, and quick service. WiFi was easy to connect to so I worked while my car was serviced. The technician forgot to reset the oil change warning, and I have learned I can reset that myself, but I had to stop into a different dealership to learn that. Overall totally satisfied. More

Auto Care This dealership was professional, kind, and caring. The service(s) they provided was on time and within the price quoted. I checked other places befor This dealership was professional, kind, and caring. The service(s) they provided was on time and within the price quoted. I checked other places before coming to the dealership and was less expensive and more responsive to my needs. More