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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,786 Reviews
Call Service Center (801) 436-3886

2,786 Reviews of Ken Garff Honda Riverdale - Service Center

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November 14, 2024

We bought a car and it didn't have a key. They refused to pay for one. More

by Toninowland
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Eastburn
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Ken Garff Honda Riverdale responded

Thank you for your review. We're sorry to hear that you had a frustrating experience; we're having trouble finding you in our records and would really like to speak to you and learn more about what happened so we can help. Please contact us directly using the information provided below. Marcus Lunt, General Sales Manager marcusl@kengarff.com

November 13, 2024

My service advisor was new in the procedures we were doing and so it took some time to help him read emails properly and accomplish all tasks properly. More

by drshurtl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ruiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Youngdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 13, 2024

The entire experience from beginning to end was made easier by Alex and his crew. Thank you! More

by petersenkap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

November 12, 2024

Fast service, kept me up to date with my part orders and easy scheduling for my car More

by Luisfmilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

November 10, 2024

Great service Kyle best resentative for dealer ever. Took care of all my needs thank you More

by mccormackjl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Youngdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

November 08, 2024

Always loved the service and value from Ken Garff. From the mechanics to the appointment team they do a fantastic job More

by delgadocruu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Youngdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

November 08, 2024

Dino and the rest of the guys in the service department take great care of their customers and go the extra mile every time! More

by philandsherron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

November 07, 2024

Very professional and easy to work with I will bring both my Hondas to Ken Garff for service More

by KENRAMAGE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

November 07, 2024

I have been using this dealership and service department for many years and have always been treated well and with professionalism. More

by greatdanejohnsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Spjut
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

November 07, 2024

I needed to call to schedule a service and they were very helpful. My vehicle needed additional service and they were able to fix that as well. More

by phnestoryak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

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