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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,822 Reviews

2,822 Reviews of Ken Garff Honda Riverdale - Service Center

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August 13, 2021

I always am satisfied with the services that are done on my ridgeline. Also appreciate being advised of future maintenance that will be required. All staff are very friendly and helpful. More

by barleypop1
Recommend Dealer
Yes
Employees Worked With
Collin Gum
August 13, 2021

Why do I have to keep doing these I have already done two since my car was done. …. …… …. ….. The work and customer service good. Thanks More

by CELESTA.HARDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2021

Kevin Hurd is a pleasure to deal with, very friendly and knowledgeable. My vehicle was completed in under 40 minutes. Kevin kept me aware of all maintenance that was being done on my vehicles(s). Outstan More

by tuz461
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hurd
August 12, 2021

Well they didn’t fix the one thing I brought it in for so… I had a service light on and it’s still on. More

by ericksonclaims1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember his name , Collin Gum
Aug 23, 2021 -

Ken Garff Honda Riverdale responded

Hello, Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to see that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to make things right and improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Thank you. General Manager Joey Burns joeyb@kengarff.com

August 11, 2021

They do what they say they will do. Take the time to go the extra mile and make things right. Stand behind the Honda warranty and fix any and all warranty issues you might have great dealership. I will be More

by wyatt270wsm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hurd
August 11, 2021

They were great, but I’ve done this review 3 times. All the service was quick, professional, and friendly. I keep getting the review to do over and over. More

by LeAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2021

They have been knowledgeable, fair, and efficient in addressing my service issues. I’m slowly building trust with them, and it’s going great so far. More

by THISISPAUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Gum
August 09, 2021

Last oil change with a scheduled appointment took 2 long hours. Jesse was great in communicating, but whats the point of an appointment time if it takes that long. Additionally, although my tires were rota More

by KIMBERLYASHBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2021

Well I am still waiting for you guys to call me to let me know to bring my pilot back in. Because of a back ordered part. Will you please let me know what that gets in? More

by bulvij
Recommend Dealer
Yes
Employees Worked With
Frank Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Soto
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2021

Kevin was amazing, he was friendly and helpful every step of the way. I had to have my AC repaired and although parts took awhile to arrive Kevin kept me informed each step of the way. More

by LYSSA_RENEE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Hurd
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